Lori Culp
Bettendorf,IA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Combo Sales Inspector
Orkin Pest Control
Davenport, Iowa
11.2016 - 08.2024
- Identified opportunities for cross-selling products based on customer needs and preferences.
- Resolved customer complaints in a timely manner by addressing their concerns directly.
- Ensured that all customers received excellent service while maintaining high standards of professionalism.
- Maintained accurate records of all orders placed by customers including payment information.
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
CNC Machine Operator
Uniparts Olsen
Eldridge, IA
12.2008 - 11.2016
- Perform minor maintenance on the CNC machines such as replacing cutting tools or cleaning machinery parts.
- Calculate dimensions and tolerance using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Adjust offsets during program execution; monitor results against programmed values.
- Read and interpret blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished workpieces.
Education
Bettendorf High School
Bettendorf, IASkills
- Sales closing
- Client Service
- Customer Retention
- Exceeds sales goals
- Cold-calling
- Upselling strategies
Accomplishments
won an award at Orkin my first year for high sales
Certification
state license's and continuing education classes
References
References available upon request.
Timeline
Combo Sales Inspector
Orkin Pest Control
11.2016 - 08.2024
CNC Machine Operator
Uniparts Olsen
12.2008 - 11.2016
Bettendorf High School
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