Lori DeJong
Grand Junction,CO
Summary
Driven Sales Associate with proven expertise in customer service and cash handling, honed at Big Lots. Excelled in building customer relationships, enhancing store performance through effective teamwork and collaboration. Demonstrated exceptional multi-tasking and problem-solving abilities, contributing to a significant improvement in customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Sales Associate
Big Lots
09.2017 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma - General Education
Fruita Monument High School
Fruita, CO05.1984
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Cash Handling
- Money Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
Timeline
Sales Associate
Big Lots
09.2017 - 09.2024
High School Diploma - General Education
Fruita Monument High School
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