Lori Feichko

Delivered exceptional cocktail service to VIP guests in high-pressure settings.

• Collaborated with bartenders to design bespoke cocktail menus for special events.
• Maintained cleanliness and organization of service areas during peak hours.
• Anticipated guest needs by providing personalized beverage recommendations.
• Trained new staff on service standards and cocktail preparation techniques.
• Cultivated strong relationships with regular clients to enhance overall experience.
• Responded promptly and professionally to customer inquiries and complaints.
• Processed payments accurately using POS system.