Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Gaddini

Fresno,CA

Summary

Detail-oriented medical administrative professional with experience in charge entry, insurance verification, and patient care. Knowledgeable in CPT, HCPCS, and ICD-10 coding with an understanding of insurance workflow and medical documentation. Eager to continue developing new skills and expand knowledge within the medical billing and accounts receivable field.

Overview

13
13
years of professional experience

Work History

Front Office Medical Assistant

The Heart Group, Cardiovascular Associates
07.2023 - Current
  • Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled, coordinated, and confirmed patient's appointments.

Front Office Medical Assistant

Valley Women's Health Medical Group
03.2021 - 06.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Completed patient referrals to other medical specialists.
  • Oriented and trained new staff on proper procedures and policies.

Front Office Medical Assistant

Sierra Pacific Orthopedic Center
09.2013 - 03.2021
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Experienced in medical charge entry with knowledge of CPT, HCPCS, and ICD-10 codes.
  • Oriented and trained new staff on proper procedures and policies.

Education

Certification - Medical Assisting

Kaplan College
Clovis, CA
2009

Skills

  • Telephone etiquette
  • Word processing
  • Problem-solving skills
  • Time Management
  • Medical Records Management
  • Payment collection

Timeline

Front Office Medical Assistant

The Heart Group, Cardiovascular Associates
07.2023 - Current

Front Office Medical Assistant

Valley Women's Health Medical Group
03.2021 - 06.2022

Front Office Medical Assistant

Sierra Pacific Orthopedic Center
09.2013 - 03.2021

Certification - Medical Assisting

Kaplan College

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Lori Gaddini