Lori Gainer
Bacliff,TX
Summary
Detail-oriented and organized Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
21
21
years of professional experience
Work History
Leasing Professional
Walden Management
05.2003 - 05.2005
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Invited prospects to fill out application upon completion of property tour.
- Marketed property to local businesses through collateral, emails and phone calls.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Professional
Suba-South Hampton Management
05.2005 - 05.2007
- Responded to requests and scheduled appointments for property showings.
- Performed background checks on apartment applicants.
- Marketed property to local businesses through collateral, emails and phone calls.
- Distributed and followed up on tenant renewal notices.
Experienced Property Manager
THE FINGER COMPANIES
04.2007 - 02.2021
- Administered operations to handle needs of more than 600 tenants across 241 property units
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Generated leads for sales and rental properties through cold calls and referrals.
Assistant Property Manager
Avenue5 Residential, LLC
Webster, TX
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily check and online payment reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
J. Frank Dobie High School
Houston, TX05.2003
Skills
- Staff Management
- Monthly Fee and Payment Collection
- Financial Budgeting and Reporting
- Daily Property Operations
- Leasing and Sales
- Time Management
- Customer Relationship Management
- Hiring and Training
- Payroll Preparation
Accomplishments
- The only manager to reach 100% occupancy at the Galveston property which was built in 1983.
- Awarded for most increased income within the company.
- Demonstrated skill and career growth by being promoted from leasing professional to manager in 4 years.
Timeline
Assistant Property Manager
Avenue5 Residential, LLC
10.2023 - Current
Experienced Property Manager
THE FINGER COMPANIES
04.2007 - 02.2021
Leasing Professional
Suba-South Hampton Management
05.2005 - 05.2007
Leasing Professional
Walden Management
05.2003 - 05.2005
High School Diploma -
J. Frank Dobie High School
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