Lori Galliher
Case Management
Cincinnati,OH
Summary
Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers. Helped clients to identify and address substance abuse issues through individual and group therapy sessions.
Overview
3
3
years of professional experience
Work History
Peer Support Specialist
Sojourner/Community Health Alliance
Hamilton, OH
06.2021 - 10.2023
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Transported individuals to medical appointments and support meetings whenever needed.
Residential Advisor
Talbert House
Cincinnati, OH
01.2023 - 09.2023
- Enforced policies and safety standards through building and room rounds. Conducted counts for clients transitioning back into community.
- Checked clients in and out of facility
- Conducted search of clients and facility.
Crisis Intervention Specialist/case Manager
ION Center
Cincinnati, OH
09.2022 - 01.2023
- Member of on-call emergency response team for crisis intervention within facility.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Provided emotional support and counseling within program to positively impact victims of domestic violence.
Education
GED -
Denby High School
Detroit, MI 07.1995 - 08.1995
Skills
Case management
Certification
Cpr/MHFA/Narcan
Timeline
Residential Advisor
Talbert House
01.2023 - 09.2023
Crisis Intervention Specialist/case Manager
ION Center
09.2022 - 01.2023
Peer Support Specialist
Sojourner/Community Health Alliance
06.2021 - 10.2023
GED -
Denby High School
07.1995 - 08.1995
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