Lori Hanlin
USPS
Three Oaks,MI
Work Preference
Work Type
Part Time
Location Preference
RemoteHybrid
Location:
Three Oaks, MI
Open to relocation:
Yes
Minimum Desired Compensation
$60000/yr
Important To Me
Flexible work hours
1
Certification
27
Years of experience
Dynamic postal operations leader with USPS experience, excelling in compliance with regulations and enhancing customer satisfaction. Proven track record in employee training and workload management, driving efficiency in service delivery. Skilled in route planning and safety procedures, consistently resolving complex delivery issues to meet organizational goals.
Work History
Acting Postmaster
1 Year 10 Months- Directed daily postal operations, maintaining efficient mail processing and retail service.
- Supervised postal staff, assigned workloads, and reinforced service standards across shifts.
- Resolved customer concerns involving delivery issues, postage, PO Box service, and claims.
- Monitored compliance with postal regulations, security procedures, and cash handling requirements.
Customer Service Supervisor
10 MonthsCity Letter Carrier
24 Years 2 Months- Sorted and cased mail for assigned routes, ensuring accurate sequencing and timely delivery.
- Delivered letters, parcels, and accountable mail using foot routes and postal vehicles.
- Collected outgoing mail and postage from mailboxes, post offices, and customer locations.
- Verified addresses, forwarding labels, and delivery instructions to prevent misdeliveries.
Education
Bachelor of Science
Skills
Safety procedures
Postal regulations
Deadline oriented
Route planning
Employee training
Customer-oriented
Workload management
Certification
Bill Mapother School of Bankruptcy 1996
Timeline
Acting Postmaster
USPS
02.2024 - 12.2025Read More
Customer Service Supervisor
USPS
04.2023 - 02.2024Read More
City Letter Carrier
USPS
02.1999 - 04.2023Read More
Ferris State University
Bachelor of Science
Read More