Lori Henry
Middletown,PA
Summary
Dedicated Medical Assistant with experience at Penn State Hershey Medical Center, excelling in patient care and clinical documentation. Proficient in phlebotomy and HIPAA compliance, I foster trust through compassionate communication. Successfully optimized patient flow, enhancing efficiency and satisfaction in a fast-paced environment. A reliable team player committed to quality healthcare delivery.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Penn State Hershey Medical Center
12.2010 - 04.2025
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Performed routine clinical tasks, including vital signs measurement and specimen collection.
- Supported healthcare providers by preparing examination rooms and organizing necessary tools and supplies.
- Educated patients on treatment plans, medications, and post-visit care instructions.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Collaborated with team members to maintain a clean and safe clinical environment.
- Handled medical records management with adherence to confidentiality protocols and compliance standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assistant - Medical Assistant
Brightwood College
Harrisburg, PA11.2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Maintaining confidentiality
- Appointment setting
- Patient flow management
- Sterilization techniques
- Medical supply inventory
- OB/GYN procedures
- Prioritizing stat orders
Certification
Medical assistant
CPR
BLS
Timeline
Medical Assistant
Penn State Hershey Medical Center
12.2010 - 04.2025
Medical Assistant - Medical Assistant
Brightwood College
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