Summary
Overview
Work History
Education
Skills
Timeline
Generic

LORI Herrera

Farmington,NM

Summary

Lively Medical Receptionist with proven expertise at Four Corners Ambulatory Surgery Center, excelling in insurance verification along with obtaining authorizations, configuring copays and patient confidentiality. Recognized for enhancing patient flow through effective communication and meticulous data entry. Committed to optimizing front desk operations while fostering a welcoming environment for patients and staff alike.

Overview

14
14
years of professional experience

Work History

Medical Receptionist

Four Corners Ambulatory Surgery Center
Farmington, New Mexico
02.2012 - Current
  • Greeted and checked in patients, updating information in computer system efficiently.
  • Prepared charts for new patients, ensuring all necessary forms were completed.
  • Maintained confidentiality of patient information in accordance with HIPAA regulations.
  • Managed supply inventory by ordering items and stocking shelves as needed.
  • Answered incoming calls, addressing inquiries from patients and medical offices promptly.
  • Verified insurance coverage and collected co-payments before patient appointments.
  • Executed data entry for billing and collections, ensuring accuracy in records.
  • Conducted patient intake interviews to gather information and insurance details.

Education

High School Diploma -

Piedra Vista High Scholl
Farmington
05-2001

Skills

  • Insurance verification and referral management
  • Patient confidentiality and HIPAA compliance
  • Customer service and relations
  • Data entry accuracy and documentation
  • Effective communication skills
  • Detail orientation and paperwork coordination
  • Time management and workflow optimization
  • Team collaboration and teamwork
  • Conflict resolution strategies
  • Patient registration and front desk operations
  • Payment collection and petty cash management
  • Telephone etiquette and medical office procedures
  • Letter preparation and mail management
  • Typing and filing tasks

Timeline

Medical Receptionist

Four Corners Ambulatory Surgery Center
02.2012 - Current

High School Diploma -

Piedra Vista High Scholl