Lori Hill
Gretna,NE
Summary
Healthcare operations, human resources, and finance leader with broad experience supporting private practices, ambulatory surgery centers, and multi-specialty physician groups. Brings strength in merger integration, EMR and system rollouts, payroll and benefits, process improvement, and facility operations while maintaining continuity, compliance, and day-to-day business performance.
Overview
27
27
years of professional experience
Work History
Director of Operations & HR
MELOTZ GROUP, LLC
11.2025 - Current
- Led human resources, operational, and financial functions across multiple entities, overseeing recruitment, employee relations, benefits, compliance, payroll, accounts payable, invoicing, collections, and banking.
- Directed financial operations and client relationships as Firm Controller, managing billing, collections, and operational needs to ensure seamless service delivery.
- Developed and implemented policies, procedures, and SOPs to enhance efficiency, maintain consistency, ensure compliance, and promote accountability.
- Led the implementation of new tax software systems, including workflow redesign, system integration, SOP development, employee training, and process optimization.
- Oversee building and facility operations, vendor relationships, and day-to-day business continuity.
- Coordinate tax-return processing workflows to support timely and accurate completion.
Director of Operations & HR
THE UROLOGY CENTER | THE UROLOGY CENTER ASC
12.2023 - 11.2025
- Directed operations across multiple clinic locations, radiology services, and an ambulatory surgery center, optimizing staffing, workflows, and administrative processes.
- Partnered with the CEO and COO on merger execution, including HR, systems, operational, and cultural integration.
- Executed HR strategy encompassing recruitment, onboarding, employee relations, benefits, compliance, policy development, and organizational integration.
- Led HRIS integration for a merging practice, ensuring historical payroll data integrity and seamless employee transition.
- Liaised with CMO Board and Board of Directors, presenting operational updates, strategic initiatives, and project recommendations to drive informed decision-making.
- Co-led EMR selection and implementation, focusing on workflow design and ensuring organizational readiness for October 2025 go-live.
- Reduced accounts payable processing time by more than 60% through implementation of a paperless AP system and redesigned workflows.
Director of Operations
MD WEST ONE | MIDWEST NEUROSURGERY, PC
12.2013 - 11.2023
- Directed daily operations across multiple medical clinics, overseeing staffing, workflow optimization, provider contracts, facilities, and administrative functions.
- Directed operational initiatives for clinic relocations, facility remodels, technology transitions, and process redesign to enhance service delivery.
- Collaborated with physicians and executive leadership on strategic initiatives, driving organizational growth and operational improvements.
- Led HR initiatives including recruitment, onboarding, training, performance management, employee relations, compliance, and professional development.
- Managed payroll, benefits, insurance renewals, building leases, and ensured OSHA/HIPAA compliance for operational integrity.
Finance / Payroll Manager
MD WEST ONE | MIDWEST NEUROSURGERY, PC
06.2005 - 12.2013
- Coordinated AP, general ledger activities, payroll, 401(k) administration, W-2s, 1099s, quarterly bonuses, reconciliations, and provider compensation across multiple entities to ensure accurate financial reporting.
- Managed monthly provider bonuses and distributions while supporting the financial close and reconciliation processes to maintain fiscal integrity.
- Oversaw physician credentialing process to ensure compliance with regulations. and related administrative requirements.
HR Manager
MD WEST ONE | MIDWEST NEUROSURGERY, PC
07.2002 - 12.2013
- Directed recruitment, employee relations, compliance, benefits administration, policy development, and employee communications to enhance workforce engagement and legal adherence.
- Developed and implemented HR policies and procedures to facilitate organizational growth and ensure regulatory compliance.
- Directed HR operations for neurosurgery, neuroscience, and foundation staff
- Managed physician and clinical onboarding for MD WEST ONE teams
Administrative Assistant
MD WEST ONE | MIDWEST NEUROSURGERY, PC
11.1999 - 06.2005
- Managed HR, medical billing, AP/AR, credentialing, and special projects to enhance operational effectiveness.
Education
HR Generalist Certificate -
Creighton University
01-2001
B.S. - Business Administration
Dana College
05-1992
Skills
- Healthcare OperationsHuman Resources Management
- Operational OversightRevenue cycle managementRecruitment and onboarding
- EMR ImplementationBudget ManagementPayroll & Benefits
- Process ImprovementHealthcare & HIPAA ComplianceStaff training and development
- Strategic Planning Mergers & Acquisitions
- Employee relationsConflict resolutionLoyal leadership approach
SELECTED TRANSFORMATION & LEADERSHIP INITIATIVES
- Practice Mergers & Acquisitions
- 2025: Co-led The Urology Center merger with an additional medical practice, overseeing HR, operational, systems, and employee integration.
- 2020: Facilitated acquisition and integration of Methodist Orthopedics into MD West ONE, including benefits alignment, staffing, workflows, and onboarding.
- 2017: Supported merger of GIKK Orthopedics and Midwest Neurosurgery to form MD West ONE, including contract negotiations, HR, financial, operational, and culture integration.
- Technology & Process Transformation
- Co-led selection, workflow development, implementation, and staff readiness for multiple EMR platforms.
- Implemented paperless AP processes resulting in a 60%+ reduction in processing time.
- Led implementation of new business and tax software systems, including SOP development and employee training.
- Facilities & Organizational Change
- Oversaw clinic relocations, remodels, site planning, layout design, vendor coordination, and development of a new medical clinic.
- Led COVID-19 operational response planning, including safety protocols, staffing considerations, and workflow modifications.
Timeline
Director of Operations & HR
MELOTZ GROUP, LLC
11.2025 - Current
Director of Operations & HR
THE UROLOGY CENTER | THE UROLOGY CENTER ASC
12.2023 - 11.2025
Director of Operations
MD WEST ONE | MIDWEST NEUROSURGERY, PC
12.2013 - 11.2023
Finance / Payroll Manager
MD WEST ONE | MIDWEST NEUROSURGERY, PC
06.2005 - 12.2013
HR Manager
MD WEST ONE | MIDWEST NEUROSURGERY, PC
07.2002 - 12.2013
Administrative Assistant
MD WEST ONE | MIDWEST NEUROSURGERY, PC
11.1999 - 06.2005
HR Generalist Certificate -
Creighton University
B.S. - Business Administration
Dana College