Lori Ingram
Eastpointe,MI
Summary
Health Information Management professional with experience in medical coding, principal diagnosis and procedure identification, and utilization review support. Handles payer authorization, clinical documentation compliance, and committee data reporting to support accurate admissions, efficient patient flow, and informed decision-making.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Support Specialist
Henry Ford Health System
Detroit, MI
11.2017 - Current
- Contacted third-party payers to gather information for pre-certification and recertification processes.
- Reviewed clinical documentation for compliance with established standards to facilitate patient admissions.
- Identifies the principal diagnosis and procedure for every inpatient discharge
- Collated and analyzed indicator data to inform outcomes and prepare reports for medical staff committees.
UTLIZATION REVIEW COORDINATOR
Samaritan Behavioral Center
03.2017 - 11.2017
- Reviewed cases for admission criteria and coordinated discharge planning to support efficient patient flow.
- Monitored patient treatments, ensuring correct type and appropriate duration for optimal care.
- Conducted research on laws and regulations to ensure compliance and inform best practices.
PATIENT CARE TECHNICIAN
St. John Moross
04.2017 - 03.2017
- Documented patient information in computer application.
- Monitoring vital signs or EKG signals and patient condition.
- Assisted patients with hygiene and mobility to promote dignity and independence.
- Supported patient comfort by addressing basic needs, including feeding, bathing, and repositioning, to enhance overall well-being.
- Fed patients, refilled water, and answered call lights.
- Collected specimens with proper handling.
- Communicated effectively with medical staff, patients, and visitors to ensure cohesive care and support.
Education
ASSOCIATE OF APPLIED SCIENCE -
BAKER COLLEGE
06-2016
Skills
- Medical coding and diagnosis coding
- Procedure and outpatient coding
- Patient encounter coding
- Principal diagnosis and procedure identification
- Insurance claims
- Insurance verification strategies
- Prior and payer authorization
- Risk management
- Medical terminology proficiency
- Attention to detail
- Time management expertise
- Microsoft Office proficiency
- Effective communication skills
Full Name
Lori Ingram
Personal Information
Title: Health Information Technician
Certification
- Registered health information technician
Timeline
Support Specialist
Henry Ford Health System
11.2017 - Current
PATIENT CARE TECHNICIAN
St. John Moross
04.2017 - 03.2017
UTLIZATION REVIEW COORDINATOR
Samaritan Behavioral Center
03.2017 - 11.2017
ASSOCIATE OF APPLIED SCIENCE -
BAKER COLLEGE