Lori Jordan
Buckeye,WV
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Cj's Wood N Logging Company, LLC. Excelled in customer service and office administration, significantly improving client satisfaction and confidentiality management. Skilled in bookkeeping and organizational tasks, demonstrating a results-driven approach with a blend of strong communication and analytical abilities.
Overview
16
16
years of professional experience
Work History
Office Manager
Cj's Wood N Logging Company, LLC
01.2012 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Cashier
Family Dollar
08.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assistant Manager
Family Dollar
06.2008 - 10.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Stockton High School
Stockton, KS05.1989
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Bookkeeping
- Mail handling
Additional Information
Professional References
Becky Campbell PCFRN...304-799-6847
Mia Friel..304-799-7357 (Family Dollar)
Brenda Miller..304-799-6415....Cell 304-704-2173 (Family Dollar)
JoAnn Gilardi...304-456-4787
Timeline
Cashier
Family Dollar
08.2019 - 11.2019
Office Manager
Cj's Wood N Logging Company, LLC
01.2012 - Current
Assistant Manager
Family Dollar
06.2008 - 10.2010
High School Diploma -
Stockton High School
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