Lori K. Curley
Laurel,Maryland
Summary
As a proven professional in both retail management, training, and facilitation, leading by motivating, coaching, and developing high performing teams. In addition to delivering and designing instructional course materials for a wide range of technical and soft skills training. My extensive experience and achieving a BS in Human Resource Management (2024). I am seeking a position in a company’s Human Resource Department. My experience and knowledge will support the company’s training and talent acquisition goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Store Leader
PetSmart
01.2014 - Current
- Promoting a culture of continuous improvement and engagement to maintain a positive workplace environment.
- Leading by example, problem solving, critical thinking, conflict resolution, and time management.
- Project management skills when engaging in talent acquisition and retention of associates.
- Planning is vital when running a business. Retail requires you to have exceptional agility skills to be able to change gears on all daily challenges.
- Part time
Lead Field Trainer
Maryland Election Board
01.2016 - 01.2018
- Coordinated and conducted large scale new technical training (internal and external)
- Provided comprehensive hands-on training of new election scanning equipment (in 2016) for trainers and election judges incorporating adult learning best practices.
- Conducted need analysis to identify training gaps and tailor content for compliance and effectiveness.
- Collaborated with leadership team to align training programs with operational and regulatory goals.
- Multiple counties in Maryland
Front Desk Manager
Spay Now Surgery Center
01.2012 - 01.2016
- Established a high-volume surgery center by networking with shelters and rescues to establish a client base.
- Developed business marketing through email, mailings, and personal contacts.
- Established strong relationships with clients through outstanding customer service.
- Scheduled, organized, and managed appointment book–for surgeries and wellness.
- Coordinated surgery workflow schedules for four doctors.
- Instrumental as the liaison between clients, management, and Veterinarians to problem-solve patient issues.
Store Manager
DXL – CASUAL MALE
01.2011 - 01.2012
- Managed regional store Launch - first (of eleven) DXL prototypes in Maryland.
- Recruited, trained, & managed associates in sales and outstanding service practices.
- Developed and executed the first training initiatives for new DXL store managers.
- Exceeded corporate goals – through strategic leadership.
- Effective sales leader, trainer, motivator.
Education
High School -
Dulaney Sr. High
Cockeysville, MdBachelor's degree - human resource management/ leadership development
UMGC (University of Maryland Global Campus)
Adelphi, MDSkills
- Talent Acquisition
- Employee Training & Development
- Performance Management
- Conflict Resolution & Coaching
- Onboarding & orientation
- Project Management & Strategic Planning
Certification
- Situational Leadership Training
- Train the Trainer Certification
Additional Leadership Experience
- Eddie Bauer, Store Manager, 7000 Arundel Mills Circle, Hanover, MD
- Jos. A. Bank, Store Manager, Baltimore, MD
- Nordstrom, Department Manager (Towson, MD, St. Louis, MO, and Richmond, VA)
- Mutual of New York, Health and Life, and Investment Agent. Towson, Md
- Dynamic Women, Manager of a Women’s Fitness Center. Bel Air, Md.
Timeline
Lead Field Trainer
Maryland Election Board
01.2016 - 01.2018
Assistant Store Leader
PetSmart
01.2014 - Current
Front Desk Manager
Spay Now Surgery Center
01.2012 - 01.2016
Store Manager
DXL – CASUAL MALE
01.2011 - 01.2012
Bachelor's degree - human resource management/ leadership development
UMGC (University of Maryland Global Campus)
High School -
Dulaney Sr. High
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