Exceptional Customer Service skills with 15+ years experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Guest Service Supervisor
Alltown Fresh
09.2022 - Current
Assist with daily paperwork when needed
Deliver bank deposits when needed
Order merchandise/supplies for store
Check in vendors
Weekly audits
Deliver excellent guest service
Front, face and flex throughout shift
SOM
Alltown Fresh
03.2022 - 09.2022
Complete daily accounting paperwork and submit by deadline
Assist the General Manager with managing the day to day operations of the store
Monitors shift and cash handling inventory
Maintain grand opening ready standards
Makes daily bank deposits
Order inventory for store
Weekly cycle counts/audits
Promotes a high level of guest service
Assistant Manager
XTRA Mart
05.2019 - 02.2022
Assisting the store manager with the ongoing day to day operations of the store.
Direct supervision of staff.
High level of customer service.
Store appearance.
Implementing office procedures.
Weekly cycle counts
Make bank deposits
Order merchandise for store
Check in merchandise
Operate and manage store in the absence of store manager
Resolve customer complaints
Shift Leader
XTRA Mart
09.2018 - 05.2019
Demonstrated ability to deliver excellent customer service.
Make bank deposits.
Order merchandise for store
Check in merchandise
Assist in daily paperwork when needed.
Assist with weekly cycle counts
Cleanliness both inside and outside of store.
Ability to work unsupervised.
Resolve customer complaints
Cashier
XTRA Mart
04.2005 - 09.2018
In an environment of high sales volume and customer interaction:
Responsible for managing all the credit card and cash transactions in the store sales environment
Responsible for balancing cash draw at close and opening of shift
Conform to proper procedures and reconciliation for the sales and cash awards of New York State Lottery tickets
Manage high volume of gasoline purchases
Ordering and stocking grocery inventory
Maintain attention to detail with all monetary transactions
Provide a consistent customer service and a clean service environment
Teacher's Aide
Columbia-Greene Community College Day Care Center
01.2003 - 01.2003
Assist with 3 - 5 year olds in a day care environment