Lori Levers
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
DV/SA Advocate Counselor
MiA Mujeres in Action
2022.12 - Current
- Help fill out and interpret legal documents, such as protection orders
- Accompany and help navigate the legal and medical systems
- Crisis intervention
- Tabling events around the area.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Insurance Prior Authorizations
Spine Team Spokane
2019.09 - 2022.12
- Submitted all prior authorizations for medical procedures (ie: epidural steroid injections, botox, and kyphoplasties)
- Verified insurance eligibility for all patients monthly
- Front desk manager before moving to insurance authorization, was in charge of interviewing, training all front staff.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Referral Coordinator
MultiCare General Surgery and Bariatrics
2016.08 - 2019.09
- Processed all in and outgoing bariatric referrals
- Checking insurance eligibility
- Made all charts for the following day
- Co-ran bariatric info session 3 times a month.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Weighed patient needs, provider availability, and insurance coverage to determine optimal scheduling.
Education
AssociatesDegree -
Spokane Falls Community College
Spokane, WA06.2015
Skills
- Fluent in Spanish
- Customer service oriented
- Familiar with many EMRs Epic, Centricity, Athena, Caseflow, and InfoNet
- Cash handling
- Excellent customer service
- Organization and Time Management
- Data Entry
- Research
- Microsoft Office
- Task Prioritization
- Flexible and Adaptable
Timeline
DV/SA Advocate Counselor
MiA Mujeres in Action
2022.12 - Current
Insurance Prior Authorizations
Spine Team Spokane
2019.09 - 2022.12
Referral Coordinator
MultiCare General Surgery and Bariatrics
2016.08 - 2019.09
AssociatesDegree -
Spokane Falls Community College
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