Lori Linder
Emplify Health by Bellin
Carney,MI
25
years of professional experience
Results-driven professional with extensive experience in the healthcare field as a patient admissions representative. Recognized for enhancing patient satisfaction through efficient appointment management and strong client relations. Primed to support healthcare teams in delivering exceptional patient experiences.
Work History
Patient Admission Representative
3 Years- Managed patient appointments using electronic health record systems to optimize scheduling processes.
- Educated patients on healthcare services, ensuring understanding of treatment options and benefits.
- Collaborated with healthcare teams to streamline communication and improve patient care coordination.
- Developed and maintained positive relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Lead Medical Receptionist
3 Years 2 Months- Streamlined appointment scheduling process, reducing wait times and improving patient satisfaction.
- Supervised daily operations of front desk, ensuring efficient patient flow and adherence to protocols.
- Implemented electronic health record (EHR) systems to enhance data accuracy and accessibility.
Medical Transcriptionist
11 Years 7 Months- Transcribed physician dictations into accurate medical records using specialized software.
- Collaborated with healthcare providers to ensure completeness of documentation and resolve discrepancies.
- Maintained confidentiality of patient information in compliance with HIPAA regulations throughout transcription process.
Education
High School Diploma
Skills
Goal-oriented mindset
Client relations
Patient intake procedures
Patient intake management
Accomplishments
Achieved a reputation for excellent organizational and technical skills. Working with empathy, under pressure, multitasking ability, and professionalism.
Timeline
Patient Admission Representative
Emplify Health by Bellin
08.2023 - CurrentRead More
Lead Medical Receptionist
Northern Orthopaedics
01.2017 - 03.2020Read More
Medical Transcriptionist
OSF Saint Francis Medical Center
08.2001 - 03.2013Read More
North Central Area High School
High School Diploma
Read More