Lori Maddox
Milledgeville,GA
Summary
Dedicated Patient Services Representative with expertise in HIPAA compliance and insurance verification. Proven ability to enhance patient experiences through effective communication and streamlined processes.
Overview
16
16
years of professional experience
Work History
Patient Services Representative
Northside Hospital
Greensboro, GA
09.2009 - Current
- Coordinated patient appointments and managed scheduling to optimize operational efficiency.
- Assisted patients with inquiries and provided information about services and procedures.
- Streamlined patient check-in processes to enhance overall patient experience.
- Educated patients on insurance benefits and financial responsibilities for services received.
Education
Bachelor of Science - Business Management
Park University
Kansas City, Missouri, MO01-1997
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
Timeline
Patient Services Representative
Northside Hospital
09.2009 - Current
Bachelor of Science - Business Management
Park University