Lori Martin
Rock City Falls,NY
Summary
Dedicated Medical Assistant with strong skills in HIPAA compliance, patient scheduling, and customer service. Proven ability to enhance patient care and streamline workflows.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Saratoga Hospital
Saratoga Springs, NY
06.2022 - 02.2026
- Assisted in patient intake processes and maintained accurate medical records.
- Coordinated scheduling for patient appointments and follow-up visits to enhance workflow efficiency.
- Conducted routine clinical procedures, ensuring adherence to safety protocols and infection control standards.
- Collaborated with healthcare providers to streamline communication and improve patient care delivery.
- Monitored vital signs and documented changes, facilitating timely interventions by medical staff.
- Educated patients on medication management and treatment plans to promote adherence and understanding.
- Trained new staff on office procedures and best practices, fostering a collaborative team environment.
CCHT
DCI
Saratoga Springs, NY
08.2012 - 07.2022
- Administered hemodialysis treatments to patients, ensuring adherence to safety protocols and patient comfort.
- Monitored vital signs and reported changes to healthcare team for timely intervention and care adjustments.
- Maintained and sterilized dialysis equipment, optimizing functionality and compliance with health regulations.
- Educated patients on treatment processes and self-care strategies, enhancing understanding and promoting engagement in their care.
- Trained new staff on operational procedures and best practices, fostering a culture of knowledge sharing and teamwork.
- Implemented process improvements that streamlined workflow, resulting in enhanced efficiency within the dialysis unit.
CNA
Saratoga Hospital
Saratoga Springs, NY
08.2006 - 07.2012
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Maintained accurate patient records using electronic health record systems for improved communication.
- Monitored vital signs, reporting changes to healthcare team to facilitate timely interventions.
- Trained new CNAs on best practices for patient care and hospital protocols.
- Developed and maintained positive relationships with patients, families, and interdisciplinary teams.
- Implemented infection control procedures, enhancing overall safety standards within the facility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Coordinated with multidisciplinary teams to streamline patient transitions and discharge processes.
Education
Associate of Science - Medical Technology
SCCC
Schenectady, NY06-2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
Timeline
Medical Assistant
Saratoga Hospital
06.2022 - 02.2026
CCHT
DCI
08.2012 - 07.2022
CNA
Saratoga Hospital
08.2006 - 07.2012
Associate of Science - Medical Technology
SCCC
trained doing stress test
i train other staff in doing physical stress test .
perform stress test and document and work with PA