Lori Mayer
Wayne
Summary
Results-driven Office Dispatch Manager with expertise in resource optimization and training. Proven ability to enhance workflow and reduce response times in dispatch operations. Proven ability to work under pressure while leading and coordinating a team of 12 employees
Overview
5
5
years of professional experience
Work History
Office Dispatch Manager
Dr Drip Plumbing & Heating
Westwood, NJ
02.2025 - Current
- Coordinated daily dispatch operations to ensure timely service delivery for plumbing and heating requests.
- Monitored and optimized resource allocation to enhance operational efficiency and reduce response times.
- Implemented scheduling procedures, improving workflow and reducing delays in service call assignments.
- Trained new dispatch staff on software systems and operational protocols to ensure consistency in service standards.
Pre-K Teacher
Ready, Set, Grow
Wayne, NJ
09.2021 - 01.2025
- Developed engaging lesson plans to enhance children's learning and social skills.
- Implemented age-appropriate activities that fostered creativity and critical thinking.
- Facilitated a safe and nurturing classroom environment to support emotional development.
- Collaborated with parents to communicate student progress and address concerns effectively.
Education
Business/Education
Mitchelle College
New London06.1992
High School Diploma -
Westwood High School
Washington Township, NJ06.1990
Timeline
Office Dispatch Manager
Dr Drip Plumbing & Heating
02.2025 - Current
Pre-K Teacher
Ready, Set, Grow
09.2021 - 01.2025
Business/Education
Mitchelle College
High School Diploma -
Westwood High School