Summary
Overview
Work History
Education
Skills
Timeline
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Lori Newnam

Piqua,OH

Summary

Reliable employee seeking a customer service position. Offering excellent communication and good judgment. Looking for a rewarding career.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Grismer Tire
Troy, OH
03.2024 - Current

Opening and closing store, writing repair orders, delegating work to techs.

Service Advisor

Smedley’s Chevrolet
850 W. National Road Vandalia Oh 45377
01.2023 - 03.2024

Greet customers and check their vehicle in for service and generate repairs orders. Talking with customers about their vehicle repairs and recommendations.

Customer Service Representative

Fidelity Investments
Covington, KY
06.2022 - Current

Answered client calls and help with account maintenance including updating contact information, resetting passwords and helping clients navigate the website.

Mechanic/Auto Service Advisor

D&D Classics
11.2019 - 01.2022

Restoring classic British cars and advising customers on their cars repairs and restoration requirements.

Education

Associate of Science - Automotive Technology And Management

Wyoming Technical Institute
Blairsville, PA
05.2007

Skills

  • Customer Needs Assessments
  • Work Orders and Documentation
  • Coordination with Service Team
  • Customer Relations

Timeline

Assistant Manager

Grismer Tire
03.2024 - Current

Service Advisor

Smedley’s Chevrolet
01.2023 - 03.2024

Customer Service Representative

Fidelity Investments
06.2022 - Current

Mechanic/Auto Service Advisor

D&D Classics
11.2019 - 01.2022

Associate of Science - Automotive Technology And Management

Wyoming Technical Institute
Lori Newnam