Lori Penetar
St. Petersburg,FL
Summary
Dedicated animal advocate with a strong responsibility for the welfare of animals, and willingness to go above and beyond to ensure their safety and care.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Plummer Pet Hospital
03.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
Vet Assistant/Receptionist
St. Pete Beach Veterinary Clinic
08.2016 - 02.2017
- Assisted Veterinarian as needed, holding for procedures, loading rooms, taking temperature and weight.
- Performed Cold Laser Treatments
- Answered phones and greeted clients.
- Scheduled appointments and boarding ran reports and checked clients out using the Veterinary software, Avi mark.
- Resolved customer problems and complaints.
KennelTechnician
St. Pete Beach Veterinary Clinic
08.2016 - 02.2017
- Feeding the dogs and cats that are boarding at the facility, including those with special dietary needs
- Cleaning kennels and cages daily; doing laundry
- Giving medication when necessary
- Taking dogs outside for playtime several times a day
- Inventoried food deliveries every week.
- Identified issues, analyzed information and provided solutions to problems.
Education
Some College (No Degree) - General Studies
Lehigh Carbon Community College
Schnecksville, PAGeneral Studies; working toward my degree in Veterinary Technology - General Studies
St Pete College
St Petersburg, FLAssociate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ06.2025
Skills
- Interpersonal Skills
- Conflict Resolution
- Organizational Skills
- Problem Solving
- Veterinary Medical Records Software
- Educating Owners
- Attention to Detail
- Proficient in Idexx Neo
References
Available Upon Request
Timeline
Veterinary Receptionist
Plummer Pet Hospital
03.2021 - Current
Vet Assistant/Receptionist
St. Pete Beach Veterinary Clinic
08.2016 - 02.2017
KennelTechnician
St. Pete Beach Veterinary Clinic
08.2016 - 02.2017
Some College (No Degree) - General Studies
Lehigh Carbon Community College
General Studies; working toward my degree in Veterinary Technology - General Studies
St Pete College
Associate of Science - Veterinary Technology
Penn Foster College
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