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Sarah Holt
Palm Harbor,FL
Summary
College student on the path to pursuing a future career in nursing. Compassionate, friendly, and hardworking individual that would greatly appreciate the opportunity to start working as a CNA. Experienced in working with all types of personalities and various animals, skilled in record keeping/documenting, meticulous in completing assignments and always ready to help team members. Experienced in caring for elderly relatives, looking to make a difference in people's lives.
Overview
9
9
years of professional experience
Work History
Veterinary Receptionist
Day & Evening Pet Clinic
03.2021 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Entered data from pet records and office visits into computer system.
Veterinary Assistant
Day & Evening Pet Clinic
08.2018 - 03.2021
- Monitored vital signs and provided nursing care for animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Performed dental cleanings using ultrasonic scaler.
- Collected and prepared specimens for laboratory testing.
Customer Service Associate
Walgreens
03.2016 - 10.2017
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Redeemed coupons to discount purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Arts -
St. Petersburg College
Tarpon Springs, FL05-2022
Certificate - Phlebotomy
Pinellas Technical College
Clearwater, FL11-2020
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL05-2017
Skills
- Customer Service
- Attention to Detail
- Communication
- Compassionate
- Caring
- Multitasking
- Patient
- Documenting
- Basic operating systems
- Knowledge of medical terminology
- Interpersonal skills
Interests
Timeline
Veterinary Receptionist
Day & Evening Pet Clinic
03.2021 - Current
Veterinary Assistant
Day & Evening Pet Clinic
08.2018 - 03.2021
Customer Service Associate
Walgreens
03.2016 - 10.2017
Associate of Arts -
St. Petersburg College
Certificate - Phlebotomy
Pinellas Technical College
High School Diploma -
Palm Harbor University High School
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