Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lori Possehn

Lake Odessa

Summary

Lakewood Public schools food service. Former licensed Massage Therapist and front desk receptionist in a Chiropractic office. All of these positions provided experience in office environments and customer service.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Food Service Worker

Lakewood Public Schools
08.2019 - Current

Food Prep

serve on the main lunch line at the High School

dishes

order supplies

Front Desk Receptionist/Massage Therapist

Mikula Chiropractic
06.2012 - 05.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and a positive attitude.
  • Kept chart notes regarding client care.

Massage Therapist

Massage Envy Spa
08.2015 - 03.2016
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Education

Massage Therapy

Everest Institute
Grand Rapids, MI
06-2012

High School Diploma -

Ionia High School
Ionia, MI
06-1977

Skills

  • Quick learner
  • Positive attitude
  • Service orientation
  • Telephone etiquette

Certification

Massage and Bodywork licensing exam (MBLx)

Cupping Therapy Certified

Sage Serve certificate

Timeline

Food Service Worker

Lakewood Public Schools
08.2019 - Current

Massage Therapist

Massage Envy Spa
08.2015 - 03.2016

Front Desk Receptionist/Massage Therapist

Mikula Chiropractic
06.2012 - 05.2018

Massage Therapy

Everest Institute

High School Diploma -

Ionia High School