Lori Prokosch
Largo,FL
Overview
20
20
years of professional experience
Work History
Housekeepee
Self Employed
01.2011 - Current
- Collaborated with homeowner for any extra cleaning tasks they may want done.
- Adhered to professional house cleaning checklist that homeowner has.
Nanny
Josh and Candis Connell
03.2022 - 09.2024
- Established consistent communication with parents regarding child's progress.
- Supported child in play activities, meals, and snacks, hygiene and socialization.
- Provided nutritious meals and snacks
- Played games, worked on puzzles, and read books
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Maintained a clean and organized home
Front Desk Receptionist
Liberte' Management
01.2018 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out process. Answer phone and take new reservations as well as changing existing reservations.
- Helped guests with reccomendations for restaurants, beach activities and fun things to do in the area.
- Maintained organized and clean front office area
- Made sure guests had everything they needed in their rooms to make for an enjoyable stay.
Customer Service Representative
Target
03.2005 - 09.2011
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma - General Studies
Gibbs High School
St Petersburg FlSkills
- Excellent oral and written communication
- Customer-oriented
- Detail-oriented
- Hardworking
- Focused and detail-oriented
- Professional and courteous
Additional Information
I'm a very dependable, hardworking dedicated person in everything I do. I strive to give 100% to my customers and employers. Personal references upon request.
Timeline
Nanny
Josh and Candis Connell
03.2022 - 09.2024
Front Desk Receptionist
Liberte' Management
01.2018 - 11.2021
Housekeepee
Self Employed
01.2011 - Current
Customer Service Representative
Target
03.2005 - 09.2011
High School Diploma - General Studies
Gibbs High School
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