Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Saucedo

Los Angeles,CA

Summary

Organized and dependable candidate with 15 years experience in the credit union industry successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Electronic Services Specialist

First City Credit Union
06.2008 - 03.2023
  • Member Service
  • Card Disputes
  • Wire Transfers
  • Check 21
  • Return Items
  • Card Orders/Activation
  • Remote Deposit Capture
  • Bill Pay Resolution
  • Fraud Monitoring
  • Electronic Funds Transfer

Premiere Customer Service Specialist

Bank Of America
11.2006 - 12.2007
  • Serviced credit card clients in a high call volume environment
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction in balance transfers

Education

Child Development

East Los Angeles College
Monterey Park, CA
2004

Skills

  • Proficient in Episys Quest/Symitar, Jack Henry, Cuna, Ensenta, and FedLine Advantage
  • Utilize appropriate resources, time-management, and organizational skills to increase productivity and meet deadlines
  • Work efficiently with others in high-pressure situations
  • Quick learner, flexible, able to work independently on projects

Timeline

Electronic Services Specialist

First City Credit Union
06.2008 - 03.2023

Premiere Customer Service Specialist

Bank Of America
11.2006 - 12.2007

Child Development

East Los Angeles College

Similar Profiles

CREATE PROFILE
Lori Saucedo