Lori Scheevel
Stewartville,MN
Summary
WIth over two decades of experience in finance and customer service roles, most notably as a Billing Leasing Lead at Marco Technologies LLC, I excel in analytical skills and interpersonal communication. Proven adaptability through comprehensive training initiatives and decision-making that enhances operational efficiency for both US Bank and current engagements,
Overview
23
23
years of professional experience
Work History
Billing Leasing Lead
Marco Technologies LLC
01.2011 - Current
- Work directly with major account sale representatives to draft agreements, bill and fund leasing contracts.
- Train new employees.
- Answer questions received from leasing coordinators, outside customers (including leasing partners) and other internal Marco team members.
- Monitor the best financial solutions for sales representatives and Marco.
Default Management Coordinator
US Bank - Bank Services
09.2006 - 12.2010
- Direct contact between US Bank and various dealers (such as Marco) regarding customer service and collection issues.
- Interviewed potential employees.
Collections Manager
US Bank Portfolio Services
10.2000 - 08.2006
- Reduced delinquency rates with proactive account monitoring and timely communication.
- Enhanced team performance through regular training, coaching, and feedback sessions.
- Hired and terminated employees as needed.
- Completed annual employee reviews.
Education
Bachelor of Science - Business Administration
Winona State University
Winona, MNSkills
Analytical Skills
Decision Making
Multitasking
Adaptability and Flexibility
Interpersonal Skills
Timeline
Billing Leasing Lead
Marco Technologies LLC
01.2011 - Current
Default Management Coordinator
US Bank - Bank Services
09.2006 - 12.2010
Collections Manager
US Bank Portfolio Services
10.2000 - 08.2006
Bachelor of Science - Business Administration
Winona State University