Lori Shough
Snow Camp,NC
Summary
Dedicated professional with expertise in customer service and money handling. Proven ability to manage inventory and enhance visual merchandising, contributing to increased customer satisfaction and sales.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager
Murphy USA
Apex, NC
07.2025 - 10.2025
- Assisted in daily operations by managing inventory levels and ensuring product availability.
- Supported team members in executing store promotions and maintaining visual merchandising standards.
- Developed proficiency in point-of-sale systems to enhance customer transaction efficiency.
- Collaborated with management to implement employee training programs focused on customer service excellence.
Merchandiser Clerk
Drive Line
Chapel Hill, NC
02.2024 - 05.2025
- Coordinated product displays to enhance customer engagement and maximize sales potential.
- Assisted in inventory management by accurately tracking stock levels and replenishing merchandise.
- Implemented visual merchandising strategies that aligned with brand standards and improved store aesthetics.
- Conducted regular audits to ensure compliance with planograms and promotional setups.
Cashier
Dollar Tree
Mayodan, NC
07.2008 - 10.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and register balancing during shifts.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Dalton L. McMichael
Mayodan, NCHigh School Diploma -
Durham Technical Community College
Durham, NCSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Accomplishments
have been in customer service since graduated high school in 2008
good computer skills such as fax machines copy machines word powerpoint
good telephone skills
Certification
Notary for north carolina
Languages
English
Full Professional
Timeline
Assistant Manager
Murphy USA
07.2025 - 10.2025
Merchandiser Clerk
Drive Line
02.2024 - 05.2025
Cashier
Dollar Tree
07.2008 - 10.2020
High School Diploma -
Dalton L. McMichael
High School Diploma -
Durham Technical Community College