Lori Steiner
Arnold,MD
Summary
Dedicated Clinical Medical Assistant with expertise in patient management and medical documentation. Proven ability to streamline workflows, educate patients on health topics, and ensure compliance with safety protocols, enhancing overall patient care.
Overview
1
1
Certification
Work History
Certified Clinical Medical Assistant
Shats Gastroenterology
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Prepared examination rooms and maintained cleanliness to support efficient operations.
- Administered medications and injections as directed by healthcare providers, following safety protocols.
- Educated patients on gastrointestinal health topics, enhancing understanding of procedures and treatments.
- Assisted with scheduling appointments, optimizing patient flow and reducing wait times.
- Collaborated with medical staff to streamline workflows and improve patient care processes.
- Implemented electronic health record updates, improving accuracy of patient information management.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Taught patients about medications, procedures, and care plan instructions.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Streamlined the check-in process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Certified Clinical Medical Assistant
Valley Gastroenterology & Endoscopy
Education
CCMA - Medical Assistant
Ohio Phlebotomy Training Center
01.2022
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Medical history recording
- Patient intake process
- Medical office procedures
- Clinical documentation
- Vital sign monitoring
- Examination preparation
- Professionalism and ethics
- Physician support
- Patient scheduling
- Appointment setting
- Medical terminology
- Adaptable and flexible
- Direct care
- EKG monitoring
- Medical terminology proficiency
- Medical procedure assistance
- Clinical applications
- Electronic health records management
- Medical office administration
- Maintaining confidentiality
- Medical records management
- Direct patient care
- CPR
- EMR / EHR
- Medical terminology knowledge
- First aid
- Electronic health records
- Patient management
- Patient flow management
- Simple dressings
- Reliable team player
- Patient assessments
- Phlebotomy
- Professional bedside manner
- Procedure assistance
- Customer service
- Electronic medical records
- Adaptable
- Patient relations
- Compassionate
- Conflict resolution
- Compassionate caregiver
- Monitoring patient progress
- Medical procedures
Certification
CCMA
BLS
Timeline
Certified Clinical Medical Assistant
Shats Gastroenterology
Certified Clinical Medical Assistant
Valley Gastroenterology & Endoscopy
CCMA - Medical Assistant
Ohio Phlebotomy Training Center