Lori Stewart

• Determine the needs and eligibility for Community Care for the Aged and Disabled Services. Schedule and Conduct home visits, interviewing individuals who are older or have disabilities, documenting information to determine the need for services and develop individual service plans; Explain program benefits, requirements, and policy. Referring individuals for appropriate services, and assuring authorizations are registered in SAS and SharePoint by certain time frames. Maintain a caseload of individuals, Updating information daily and weekly in SAS and SharePoint on any intakes, releases, changes and loss of eligibility. Reading individual case actions to assure policy is being followed and track error corrections to ensure completion. Assisted in the interview process of potential employees. Cover vacant caseloads, cover certification worker and Intake position when needed and mentor new caseworkers. Act as supervisor when supervisor was out of the office or between supervisors. Field emergency calls from clients. Handle all high profile cases. Coordinate/Lead and follow up on all Interdisciplinary meetings. Follow up on financial eligibility in Tiers and update all logs in SharePoint. Served on the ERP (Employee Recognition Program)to evaluate selected employee's for quarterly awards. Lead or head teams meetings when needed by supervisor.

• Determine and redetermine eligibility for food stamps, tanf(temporary assistance for needy families) and medicad programs by applying state and federal time limits, guidelines and state policy. Refer clients to state, federal and community programs and services available to them.

• Provide transportation to clients and children in foster care to Child Protective Services related appointments scheduling visits monthly and weekly. Supervise parents and children during their CPS visitations. Maintain documentation in IMPACT software on Medical and Dental of children in our foster care system. Provided back up of clerical duties for receptionist. Perform other clerical duties to maintain both investigative and ongoing unit operations. Assist ongoing unit in placement of foster children. Assist investigations unit in picking up and placing children in the foster care system. Routinely interact with children, therapist, professionals outside the agency and the general public.

Screen applicants for emergency benefits, Scheduled appointments for 7 workers. Pulled cases, filed and transfered cases daily for all workers. One of the two clerks who issued EBT cards (Electronic Benefits transaction) and set up pin numbers for the EBT cards. Answered 15 line switchboard while attending to clients at front desk. Purged cases and filed for storage/destruction. Issued Medicad cards to clients.