Summary
Overview
Work History
Education
Skills
Timeline
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Lori Williams

Summary

Conscientious Healthcare professional offering over 20 years of experience in fast-paced office setting. Excellent communication skills, caring and compassionate. Hoping to possibly change careers in order to broaden possibilities.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

9
9
years of professional experience

Work History

Medical Assistant

Ortho Cincy Orthopedics
11.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • DME training with splint and cast training
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Phlebotomist

Carroll County Memorial Hospital
07.2023 - 09.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Medical Assistant

Norton Healthcare
09.2016 - 04.2023
  • Prepared lab specimens for diagnostic evaluation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Education

Real Estate

Colibri Real Estate Program

Paralegal

Sullivan University
Louisville, KY

Diploma -

Carroll County High School
Carrollton, KY
1984

Skills

  • Customer Service
  • Electrocardiography
  • Wound Care and Irrigation
  • Completing Insurance Forms
  • Quality Patient Care
  • Assisting with Physical Exams
  • EMR Systems
  • Patient Medical Histories
  • Medication Administration
  • Phlebotomy Procedures
  • Intramuscular Injections
  • Patient scheduling
  • Medical terminology knowledge
  • HIPAA compliance
  • Customer service
  • EMR / EHR
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Orthopedic splints

Timeline

Medical Assistant

Ortho Cincy Orthopedics
11.2024 - Current

Phlebotomist

Carroll County Memorial Hospital
07.2023 - 09.2024

Medical Assistant

Norton Healthcare
09.2016 - 04.2023

Paralegal

Sullivan University

Diploma -

Carroll County High School

Real Estate

Colibri Real Estate Program

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Lori Williams