Lorian Peralta
York,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Latino Connection
Harrisburg, PA
04.2024 - Current
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Organized promotional events to introduce new products and services to the public.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Managed relationships with vendors involved in promotional activities.
- Provided customer service support during promotional events or when needed.
- Conversed with customers to share information about products and services.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Anesthesiology Resident Doctor
Hospital Dr. Darío Contreras
Santo Domingo, SDE
06.2023 - 02.2024
- Evaluated patient's medical history prior to administering anesthesia.
- Monitored vital signs during surgery and responded appropriately to changes in patient condition.
- Communicated effectively with surgeons, nurses, and other healthcare personnel to ensure optimal patient safety.
- Administered intravenous fluids as necessary before, during, or after surgery.
- Performed Pre anesthesia evaluations, and determined the anesthetic risk of the patients.
- Explained the type of anesthesia the patient is going to receive before the surgery and the risks of the procedure.
- Make sure the patient reads and understands the written informed consent before they sign it.
- Monitor vital signs before, during, and after surgery.
- Administered regional anesthesia for elective surgeries and emergencies.
- Organize operating rooms and anesthesia machines.
- Stocked anesthesia carts and maintained inventory control of supplies and pharmaceuticals.
- Documented type and amount of anesthesia administered during medical procedures.
Medical Doctor
Hospiten
Higuey , Punta Cana
12.2022 - 06.2023
- Performed physical examinations and diagnostic tests to assess patient health.
- Provided treatment for illnesses, infections, injuries, and other medical conditions.
- Provided first-aid care.
- Documented patient history and physical examination results in electronic medical records system.
- Contact and follow up with the medical insurance about all the patient's information.
- Referred patients to medical specialists, social services or other necessary resources.
- Reviewed clinical data from hospital visits or outpatient clinic visits in order to determine appropriate follow-up actions or referrals.
Primary Care Physician
Sistema nacional de salud
Valverde, Mao
05.2021 - 05.2022
- Evaluated patients' medical histories, prescribed medications, and ordered laboratory tests.
- Referred patients to specialists when necessary for further diagnosis or treatment.
- Conducted physical exams and interpreted test results to diagnose illnesses or injuries.
- Maintained accurate electronic medical records of all patient visits, treatments, and outcomes.
- Monitored patient progress through follow-up appointments to determine effectiveness of treatments.
- Documented all diagnoses, procedures, treatments, medications, allergies, immunizations, lab results, in a clear and concise manner.
- Participated in research projects related to primary care medicine when available.
- Managed chronic conditions such as diabetes or hypertension by providing ongoing monitoring and support services.
- Advocated for preventative health initiatives within the community by speaking at local events or meetings.
- Educated patients on diagnoses, treatments and medications and self-management to drive recovery and outcome goals.
Customer Service Representative
Voice Team
Santiago De Los Caballeros , Santiago
06.2020 - 05.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Sales Agent
Contact centers Dominicana
Santiago De Los Caballeros , Santiago
06.2018 - 09.2019
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Negotiated contracts with customers to secure sales deals.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Offered product and service consultations and employed upselling techniques.
Education
M.D. - Medicine (Pre-Medicine)
Universidad Autónoma De Santo Domingo
Dominican Republic 11-2020
High School Diploma -
Instituto Politecnico Nuestra Señora De Las Merced
Dominican Republic 09-2011
Some College (No Degree) - Advanced Cardiovascular Life Support
American Heart Association
Dominican Republic M.D. - Anesthesiologist
Hospital Docente Universitario Dr. Darío Contreras
Dominican Republic Some College (No Degree) - Basic Life Support
American Heart Association
Dominican RepublicSkills
- Multitasking
- Interpersonal Skills
- Professionalism
- Teamwork and Collaboration
- Continuous Improvement
- Problem-solving aptitude
- Patient Monitoring
- Emergency Response
- Monitoring Vital Signs
- Primary care experience
- Cardiopulmonary Resuscitation
- Health Education
Timeline
Brand Ambassador
Latino Connection
04.2024 - Current
Anesthesiology Resident Doctor
Hospital Dr. Darío Contreras
06.2023 - 02.2024
Medical Doctor
Hospiten
12.2022 - 06.2023
Primary Care Physician
Sistema nacional de salud
05.2021 - 05.2022
Customer Service Representative
Voice Team
06.2020 - 05.2021
Sales Agent
Contact centers Dominicana
06.2018 - 09.2019
M.D. - Medicine (Pre-Medicine)
Universidad Autónoma De Santo Domingo
High School Diploma -
Instituto Politecnico Nuestra Señora De Las Merced
Some College (No Degree) - Advanced Cardiovascular Life Support
American Heart Association
M.D. - Anesthesiologist
Hospital Docente Universitario Dr. Darío Contreras
Some College (No Degree) - Basic Life Support
American Heart Association
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