Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Latino Connection
Harrisburg, PA
04.2024 - Current
Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
Organized promotional events to introduce new products and services to the public.
Attended trade shows, conferences, and other marketing events as a representative of the company.
Managed relationships with vendors involved in promotional activities.
Provided customer service support during promotional events or when needed.
Conversed with customers to share information about products and services.
Gave out product samples, coupons and pamphlets to encourage sales.
Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Anesthesiology Resident Doctor
Hospital Dr. Darío Contreras
Santo Domingo, SDE
06.2023 - 02.2024
Evaluated patient's medical history prior to administering anesthesia.
Monitored vital signs during surgery and responded appropriately to changes in patient condition.
Communicated effectively with surgeons, nurses, and other healthcare personnel to ensure optimal patient safety.
Administered intravenous fluids as necessary before, during, or after surgery.
Performed Pre anesthesia evaluations, and determined the anesthetic risk of the patients.
Explained the type of anesthesia the patient is going to receive before the surgery and the risks of the procedure.
Make sure the patient reads and understands the written informed consent before they sign it.
Monitor vital signs before, during, and after surgery.
Administered regional anesthesia for elective surgeries and emergencies.
Organize operating rooms and anesthesia machines.
Stocked anesthesia carts and maintained inventory control of supplies and pharmaceuticals.
Documented type and amount of anesthesia administered during medical procedures.
Medical Doctor
Hospiten
Higuey , Punta Cana
12.2022 - 06.2023
Performed physical examinations and diagnostic tests to assess patient health.
Provided treatment for illnesses, infections, injuries, and other medical conditions.
Provided first-aid care.
Documented patient history and physical examination results in electronic medical records system.
Contact and follow up with the medical insurance about all the patient's information.
Referred patients to medical specialists, social services or other necessary resources.
Reviewed clinical data from hospital visits or outpatient clinic visits in order to determine appropriate follow-up actions or referrals.
Primary Care Physician
Sistema nacional de salud
Valverde, Mao
05.2021 - 05.2022
Evaluated patients' medical histories, prescribed medications, and ordered laboratory tests.
Referred patients to specialists when necessary for further diagnosis or treatment.
Conducted physical exams and interpreted test results to diagnose illnesses or injuries.
Maintained accurate electronic medical records of all patient visits, treatments, and outcomes.
Monitored patient progress through follow-up appointments to determine effectiveness of treatments.
Documented all diagnoses, procedures, treatments, medications, allergies, immunizations, lab results, in a clear and concise manner.
Participated in research projects related to primary care medicine when available.
Managed chronic conditions such as diabetes or hypertension by providing ongoing monitoring and support services.
Advocated for preventative health initiatives within the community by speaking at local events or meetings.
Educated patients on diagnoses, treatments and medications and self-management to drive recovery and outcome goals.
Customer Service Representative
Voice Team
Santiago De Los Caballeros , Santiago
06.2020 - 05.2021
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Consulted with customers to resolve service and billing issues.
Set up and activated customer accounts.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Sales Agent
Contact centers Dominicana
Santiago De Los Caballeros , Santiago
06.2018 - 09.2019
Generated leads through cold calling, online searches, and referrals from existing clients.
Negotiated contracts with customers to secure sales deals.
Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Offered product and service consultations and employed upselling techniques.
Education
M.D. - Medicine (Pre-Medicine)
Universidad Autónoma De Santo Domingo
Dominican Republic
11-2020
High School Diploma -
Instituto Politecnico Nuestra Señora De Las Merced
Dominican Republic
09-2011
Some College (No Degree) - Advanced Cardiovascular Life Support
American Heart Association
Dominican Republic
M.D. - Anesthesiologist
Hospital Docente Universitario Dr. Darío Contreras
Dominican Republic
Some College (No Degree) - Basic Life Support
American Heart Association
Dominican Republic
Skills
Multitasking
Interpersonal Skills
Professionalism
Teamwork and Collaboration
Continuous Improvement
Problem-solving aptitude
Patient Monitoring
Emergency Response
Monitoring Vital Signs
Primary care experience
Cardiopulmonary Resuscitation
Health Education
Timeline
Brand Ambassador
Latino Connection
04.2024 - Current
Anesthesiology Resident Doctor
Hospital Dr. Darío Contreras
06.2023 - 02.2024
Medical Doctor
Hospiten
12.2022 - 06.2023
Primary Care Physician
Sistema nacional de salud
05.2021 - 05.2022
Customer Service Representative
Voice Team
06.2020 - 05.2021
Sales Agent
Contact centers Dominicana
06.2018 - 09.2019
M.D. - Medicine (Pre-Medicine)
Universidad Autónoma De Santo Domingo
High School Diploma -
Instituto Politecnico Nuestra Señora De Las Merced
Some College (No Degree) - Advanced Cardiovascular Life Support
American Heart Association
M.D. - Anesthesiologist
Hospital Docente Universitario Dr. Darío Contreras