Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Loriann Garza

Cheyenne,WY

Summary

Skilled Systems Specialist with solid background in systems analysis, network administration, and IT project management. Possess strong knowledge of system security measures, data backup/recovery, and database structures. Known for troubleshooting abilities, problem-solving skills and ability to streamline operations through effective system design. Recognized for making significant contributions to improving operational efficiency in previous roles.

Overview

15
15
years of professional experience

Work History

Systems Specialist

Magpul Industries
Cheyenne, WY
12.2015 - Current
  • Recorded comprehensive aspects of technology department operations, encompassing network infrastructure, licenses, and FAQs, ensuring consistent responses and streamlined team operations.
  • Streamlined activities among departments to maintain optimal communication flow throughout organization.
  • Assisted with the development of new computer systems by providing input on design considerations based on user requirements.
  • Developed and maintained documentation regarding systems architecture and related processes.

Retail Sales Specialist

Pilot Flying J Travel Center
Laramie, WY
05.2010 - 09.2015
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Prepared merchandise for purchase or rental.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.

Education

Datacenter Specialist Credit Diploma - Information Technology

Laramie County Community College
Cheyenne, WY
05-2025

Skills

  • Network troubleshooting
  • System design
  • Documentation management
  • Database management
  • Technical support
  • Communication skills
  • Client support
  • Training and mentoring
  • Process data analysis
  • Cross-functional collaboration
  • Operating systems expertise
  • System implementation
  • Technical troubleshooting
  • Data analytics
  • Root-cause analysis

References

References available upon request.

Timeline

Systems Specialist

Magpul Industries
12.2015 - Current

Retail Sales Specialist

Pilot Flying J Travel Center
05.2010 - 09.2015

Datacenter Specialist Credit Diploma - Information Technology

Laramie County Community College

Similar Profiles

CREATE PROFILE
Loriann Garza