Lorianne Wilkinson
The Bronx
Summary
I am a committed professional with experience at Advanced Home Care Services, where I focus on developing tailored care plans and providing empathetic support. My strong critical thinking and problem-solving abilities enhance my customer service and collaboration within teams. I am proficient in communication, which fosters positive relationships and guarantees client satisfaction. Upholding high standards in every aspect of my work is a top priority for me. My dedication to delivering quality care informs my approach to all tasks I handle.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Advanced Home Care Services
Brooklyn
2022.12 - 2023.06
- Provided support to clients by delivering essential caregiving services, including assistance with activities of daily living, and housekeeping tasks.
- Facilitated mobility and transfers for clients, while also offering companionship and emotional support.
- Formulated and executed personalized care plans for each client, tailored to their specific needs and preferences.
Maintenance
NYC Department of Sanitation
New York
2018.08 - 2020.02
- Collected and disposed of waste and recyclables from residential and commercial areas, ensuring that appropriate sorting and handling procedures were adhered to.
- Executed street cleaning responsibilities, which included sweeping, removing litter from grass and shrubbery, and clearing debris, thereby maintaining a clean and safe environment for both pedestrians and vehicles.
Cashier
ShopRite
West Orange
2015.05 - 2017.06
- Executed customer transactions with precision and efficiency, utilizing point-of-sale systems.
- Delivered courteous and effective customer service by addressing inquiries and resolving issues.
- Ensured the checkout area was maintained in a clean and orderly manner.
- Managed cash and various payment methods with accuracy.
- Assisted customers in locating items, and responded to their inquiries.
Overnight Stock Worker
Shoprite
Livingston
2002.04 - 2014.07
- Ensured that shelves and displays were adequately stocked, with products systematically arranged, and readily accessible to customers.
- Monitored inventory levels, identifying and addressing instances of shortages or overstocking.
- Assisted in the unloading and organization of merchandise from delivery trucks, utilizing dollies and pallet jacks as necessary.
Education
High School Diploma -
Collier High School
Wickatunk, NJ1999-06
Skills
- Proficient in critical thinking and problem-solving
- Exceptional communication skills
- Demonstrates a positive work ethic
- Strong aptitude for customer service
- Collaborative, team-oriented approach
Timeline
Home Health Aide
Advanced Home Care Services
2022.12 - 2023.06
Maintenance
NYC Department of Sanitation
2018.08 - 2020.02
Cashier
ShopRite
2015.05 - 2017.06
Overnight Stock Worker
Shoprite
2002.04 - 2014.07
High School Diploma -
Collier High School