Lorie Talley
Montgomery
Summary
Dedicated customer service representative skilled in problem-solving and data entry. Proven ability to resolve inquiries efficiently, ensuring customer satisfaction and team collaboration.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Customer Service Representative
ASK Telemarketing
04.2024 - 03.2025
- Responded to customer inquiries, providing accurate information and solutions in a timely manner.
- Utilized CRM software to track interactions and ensure follow-up on unresolved issues.
- Assisted customers with order placements, ensuring clarity and satisfaction throughout the process.
- Collaborated with team members to resolve complex customer issues efficiently.
Education
High School Diploma -
Robert E Lee
Montgomery, Al06-1993
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Accomplishments
By rapidly mastering essential medical administrative procedures, I have developed proficiency in efficient patient scheduling and accurate data entry. These skills have directly contributed to the smooth daily operation of the office fostering high levels of patient satisfaction through clear, compassionate communication.
Affiliations
Being currently enrolled at Ultimate Medical Academy, I'm pursuing my studies in medical administrative assisting, highlighting my academic progress and dedication to the completion of my field.
Certification
Certified Customer Service Representative, Ultimate Medical Academy, August 23, 2026.
Languages
English
Interests
My passion for culinary arts, with a special focus on main dishes and desserts, reflects my creativity, attention to detail, and dedication to creating memorable experiences through the art of food
Timeline
Customer Service Representative
ASK Telemarketing
04.2024 - 03.2025
High School Diploma -
Robert E Lee