Lorita Mclaren
Crestview,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
District Leader
Financial Services
Bloomfield, CT
03.2022 - Current
- Enhanced district performance by implementing data-driven strategies and streamlining processes.
- Developed strong relationships with school leaders for improved collaboration and goal alignment.
- Trained new employees on proper protocols and customer service standards.
- Recruited, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Licensed Insurance Agent
Financial Services
Bloomfield, CT
03.2022 - Current
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Streamlined claims process for clients, ensuring prompt resolution and payment of claims.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
School Bus Driver
Okaloosa County Schools
Crestview, FL
09.2012 - Current
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Education
High School Diploma -
East Hartford High School
East Hartford, CT07.2000
Associate of Science - Criminal Justice
Capital Community College
Hartford, CT12.2011
Bachelor of Science - Business Administration
Central State University
Wilberforce, OHSkills
- Performance Improvement
- Effective Communication
- Relationship Building
- Team Building
- Financial Planning
- Teamwork and Collaboration
- Problem-solving aptitude
- Goal Setting
Timeline
District Leader
Financial Services
03.2022 - Current
Licensed Insurance Agent
Financial Services
03.2022 - Current
School Bus Driver
Okaloosa County Schools
09.2012 - Current
High School Diploma -
East Hartford High School
Associate of Science - Criminal Justice
Capital Community College
Bachelor of Science - Business Administration
Central State University
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