Lorna Hudson
Chicago,IL
Summary
Driven Intake Specialist with a proven track record at Enhanced Clinical Solutions Inc., excelling in compassionate communication and critical thinking. Demonstrated expertise in data entry and intake assessment, significantly increasing customer satisfaction through meticulous follow-ups. Skilled at maintaining accuracy and compliance, ensuring all client information is processed efficiently and effectively.
Overview
18
18
years of professional experience
Work History
Intake Specialist
Enhanced Clinical Solutions Inc.
05.2006 - Current
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
Bachelor Of Arts - Sociology
Livingstone College
Salisbury, NC05.1988
Skills
- Data Entry
- Intake Assessment
- Compassionate communication
- Critical Thinking Skills
Timeline
Intake Specialist
Enhanced Clinical Solutions Inc.
05.2006 - Current
Bachelor Of Arts - Sociology
Livingstone College
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