Summary
Overview
Work History
Education
Skills
Timeline
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Lorraine Cooke

Emerald,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Bartender

Diamond Fire Co.
06.2023 - Current
  • Increased customer satisfaction by providing excellent service.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Built a solid rapport with many frequent patrons to cultivate guest loyalty

Bartender

Cedar Point Amusement Park
04.2023 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Steward Manager

New Ringgold Fire Co.
03.2015 - 03.2023
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

Associate of Arts - Legal

Allentown Business School
Allentown PA

Skills

  • Customer Service
  • Flexible Schedule Capability
  • Thrives in fast-paced environment
  • Strong work ethic
  • Multi-tasking
  • Organized and efficient

Timeline

Bartender

Diamond Fire Co.
06.2023 - Current

Bartender

Cedar Point Amusement Park
04.2023 - Current

Bartender/Steward Manager

New Ringgold Fire Co.
03.2015 - 03.2023

Associate of Arts - Legal

Allentown Business School

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Lorraine Cooke