Lorraine Cox
Sodexo Food Service
Surprise,AZ
18
years of professional experience
Dynamic food service and printing professional with a positive attitude and strong multitasking abilities. At Sodexo Food Service, I enhanced workflow efficiency and customer satisfaction through process improvements and exceptional service. Proven track record in operating advanced machinery and maintaining quality standards, ensuring optimal performance and reliability in fast-paced environments.
Work History
Food Service Worker
4 Years 10 Months- Prepared and served food in compliance with health and safety regulations.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Maintained cleanliness of dining areas, promoting a hygienic environment for guests.
- Collaborated with team members to deliver high-quality customer service experiences.
- Operated kitchen equipment efficiently, adhering to safety protocols at all times.
- Implemented process improvements that enhanced workflow efficiency in food service operations.
- Monitored food quality and presentation, ensuring adherence to company standards at all times.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Printer Operator
6 Months- Operated advanced printing machinery to produce high-quality merchandise efficiently.
- Monitored production processes to ensure adherence to quality standards and specifications.
- Collaborated with team members to troubleshoot printing issues, minimizing downtime.
- Maintained accurate inventory records of materials and supplies for seamless operations.
- Implemented workflow improvements that enhanced productivity and reduced waste.
- Conducted regular maintenance on printers, ensuring optimal performance and reliability.
Sales Associate and Baker
11 Years 3 Months- Assisted customers in selecting products and addressing inquiries to improve shopping experience.
- Organized stock shelves to promote product availability and easy access.
- Managed point-of-sale systems to accurately process transactions.
- Trained new staff on store policies and customer service expectations.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma
Skills
Quick learner
Positive attitude
Multitasking
Customer service
Timeline
Food Service Worker
Sodexo Food Service
08.2021 - CurrentRead More
Printer Operator
Amazon Merch
10.2020 - 04.2021Read More
Sales Associate and Baker
Walmart
08.2008 - 11.2019Read More
Winslow High School
High School Diploma
Read More