Lorraine Hurtado DeMendoza
North Brunswick
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Innovate Salon Academy
04.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Esthetician/Skin Care Specialist
Revive Spa
01.2021 - Current
- Facials and advanced facial treatments
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Stocked treatment rooms with proper supplies.
Esthetician/Spa Assistant
The Spa at Little River
01.2018 - 01.2019
- Facials and advanced facial treatments
- Organization and filing
- Spa maintenance and client consulting
- Inventory and front desk
Esthetician
Hand & Stone
01.2017 - 01.2018
- Facials and advanced facial treatments
- Microdermabrasion, chemical peels, and high frequency
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided clients with knowledge of all cosmetic services being provided.
Education
Innovate Salon Academy - Esthetics
Innovate Salon Academy
01.2017
Skills
- Work well under pressure
- Conflict resolution
- Knowledgeable with social media
- Knowledgeable with internet resources
- Knowledgeable with Microsoft Office Applications
- Experience with scheduling meetings
- Excellent written communication skills
- Excellent verbal communication skills
- Familiar with basic office appliances
- Exceptional phone etiquette
- Active listening
- Asking questions for better understanding
Timeline
Front Desk Receptionist
Innovate Salon Academy
04.2023 - Current
Esthetician/Skin Care Specialist
Revive Spa
01.2021 - Current
Esthetician/Spa Assistant
The Spa at Little River
01.2018 - 01.2019
Esthetician
Hand & Stone
01.2017 - 01.2018
Innovate Salon Academy - Esthetics
Innovate Salon Academy
Similar Profiles
Susan PitcherSusan Pitcher
Cosmetology and Barber Educator at Innovate Salon AcademyCosmetology and Barber Educator at Innovate Salon Academy
Leigha ForryLeigha Forry
Student Esthetician at The Salon Professional AcademyStudent Esthetician at The Salon Professional Academy
Melissa BoyerMelissa Boyer
Lead Educator at The Salon Professional Academy - MelbourneLead Educator at The Salon Professional Academy - Melbourne