Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Lorraine Miner

Reedsville,PA

Summary

3+ years of retail and customer service experience, high energy, outgoing personality, positive attitude, willing to learn and adapt to new methods and tasks.

Overview

4
4
years of professional experience

Work History

Dispatcher

Uhaul Moving And Storage
Lewistown, PA
03.2024 - Current
  • Assigned drivers to appropriate routes based on customer needs.
  • Ensured compliance with safety regulations and company policies.
  • Verified driver credentials prior to assigning them a route or task.
  • Provided timely updates to customers regarding their orders or requests.

Customer Service Cashier

Giant Food Stores
Burnham, PA
10.2021 - Current
  • Maintained accurate records of transactions using the point-of-sale system.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Staff Writer

Lewistown Sentinel
Lewistown, Pennsylvania
06.2023 - 08.2023
  • Interviewed key figures within a variety of organizations for feature pieces.
  • Proofread articles prior to their release by the editorial staff.
  • Attended press conferences and wrote summaries of events for publication.
  • Conducted research for stories and articles, utilizing various sources such as the internet, databases, and magazines.

Team Member

Rita's Italian Ice
Burnham, PA
02.2021 - 10.2024
  • Greeted customers upon entering the store with friendly demeanor.
  • Monitored expiration dates on food items for freshness assurance.
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to maximize productivity and efficiency.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.

Education

High School Diploma -

Mifflin County High School
Lewistown, PA
06-2023

Some College (No Degree) - Undecided

Pennsylvania State University
University Park, PA

Skills

  • Customer Service
  • Customer Complaint Resolution
  • Cash Handling
  • Positive and professional
  • Time management
  • Engaging, friendly personality

Affiliations

  • Editor of High School Newspaper
  • 14+ years of softball

Accomplishments

  • President of MCHS Mini THON
  • President of PAWSitive Vibes
  • Distinguished Honor Roll

References

References available upon request.

Timeline

Dispatcher

Uhaul Moving And Storage
03.2024 - Current

Staff Writer

Lewistown Sentinel
06.2023 - 08.2023

Customer Service Cashier

Giant Food Stores
10.2021 - Current

Team Member

Rita's Italian Ice
02.2021 - 10.2024

High School Diploma -

Mifflin County High School

Some College (No Degree) - Undecided

Pennsylvania State University

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Lorraine Miner