Loruana Rodriguez
Riverview,FL
Summary
Senior analyst with robust background in data analysis, financial modeling, and strategic planning. Known for strong collaboration skills and adaptability in fast-paced environments. Adept at leveraging advanced analytical tools and methodologies to drive impactful business decisions. Consistently delivers results through teamwork and solutions-focused approach.
Overview
7
7
years of professional experience
Work History
Business Risk and Control Sr Analyst, AVP
Citibank US
11.2019 - Current
- Managing and overseeing MCA workflows and control programs for the organization, including defining strategy, methodology, procedures, quality, instruments, and reporting that ensure consistent global risk management performance and excellence.
- Organizing working groups as necessary to develop and deliver essential elements of end state architecture.
- Help facilitate the design and implementation of automated controls, solutions, and metrics wherever possible by supporting an efficient issue remediation and providing thoughtful, critical challenges when necessary.
- Gathering and documenting business requirements for BRDs.
- Working with colleagues across the program to create a comprehensive end-to-end framework.
- Analyzing data to analyze the effects of proposed changes on businesses and functions.
- Act as a Small and Medium Enterprise (SME) to high-level stakeholders and/or team members.
- Subject Matter Expert of the Governance Risk and Compliance, MCA Framework at Citi.
- Partnered with the three lines of defense to help develop Citi's Enhanced Risk Assessment framework & identify functionality gaps to comply with Consent Order and oversees the full implementation of Transformation Enhancements.
- Approximate risk assessment when making business decisions, demonstrating special attention to the firm’s reputation, and protecting Citigroup’s assets, driving compliance with relevant laws, regulations, policies, practices, and ethics, and escalating control issues with honesty and transparency.
- Ensures that the product backlog is visible, clear, and prioritized.
- Actively collaborate with the team during Backlog Refinement, sprint Planning and Sprint Review events.
- Provided Training and Guidance to over 15,000 users including the Business and Support teams such as ORM Coverage, Technology and Risk Support Systems.
Operational Risk Analyst
Citibank US
11.2017 - 11.2018
- Assisting the global and regional Operational Risk Management (ORM) departments on reviews performed by ORM, with a specialized focus on regional global functions
- Producing metrics focused on inherent and residual risk factors and building a strong co-operation with Operational Risk Management and other Control Functions reporting teams to utilize the analysis already performed
- Ensure that the regulatory commitments for independent challenge and validation are maintained
- Overseeing root cause analysis of significant operational risk events is performed by the Business and appropriately documented in Citi internal systems
- Comprehends the numerous businesses and the applicable regulations which govern them and Act as subject matter expert to senior stakeholders and other team members
- Interpret data and results through performance of analysis to confirm correct input/entry into the application (Citi Risk and Controls)
- Assists management in reaching and sustaining strategic goals, improves efficiency, decreases risk of loss, and aids in ensuring compliance with business policies, processes, laws, and regulatory requirements
- Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications
Business Operation Analyst II
Equinix, Inc.
11.2017 - 11.2018
- Support the development of sales growth strategies to achieve Equinix Sales objectives
- Responsible for Planning & Program Support as well as implementation
- Support the sub-territory sales leaders to plan, manage, and execute their territory strategies
- Lead the maximization of Sales Execution by eliminating Sales Drag
- Identify enhancements to sales operations processes or services and works with Service leaders to have them implemented
- Classify local process improvement opportunities
- Review sales contracts and business practices
- Identify revenue risks and develop/implement retention strategies
- Monitor and evaluate the effectiveness of revenue retention plans
- Prepare quarterly and yearly revenue reports
Education
The Project Management Course: Beginner to Project Manager -
365 Careers
11.2024
Associate degree - psychology
Queensborough Community College, CUNY
Bayside, NY05.2004
Skills
- SharePoint
- Microsoft Word
- Excel (Pivot table, Macro)
- PowerPoint
- Tableau
- JIRA
- CitiKYC
- CitiDocs
- IQfiles
- CitiCMT
- Cosmos
- Citi Screening
- Citi Risk and Control
Industry strengths
- Direct client facing
- Digital / Web / Mobile / Systems
- Inventory Product Manager
- Strategic planning
- Credible Coaching Advocate
- Change Leader
- Operational and financial acumen
- Conflict resolution and negotiation
- Demonstrate Cognitive flexibility
Languages
Spanish
Full Professional
Timeline
Business Risk and Control Sr Analyst, AVP
Citibank US
11.2019 - Current
Operational Risk Analyst
Citibank US
11.2017 - 11.2018
Business Operation Analyst II
Equinix, Inc.
11.2017 - 11.2018
The Project Management Course: Beginner to Project Manager -
365 Careers
Associate degree - psychology
Queensborough Community College, CUNY
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