Lory Lenora Seargeant
Ocean Springs,MS
Summary
Dynamic leader with expertise in multi-unit operations and strategic planning, driving significant sales growth and operational efficiency. Demonstrated success in cash management and shrink reduction, enhancing team performance and customer satisfaction. Eager to leverage these strengths to foster business growth and team success.
Overview
18
18
years of professional experience
Work History
District Manager
Rainbow Apparel
New Orleans, Louisiana
03.2026 - Current
- Oversaw daily operations across multiple retail locations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Managed staff recruitment, training, and performance evaluations.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Developed strategic plans for increasing sales, reducing costs, improving operational efficiency.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Guided store managers to meet monthly targets.
- Identified and developed top talent to promote performance-oriented culture.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Mentored team members by demonstrating best practices for sales and customer service.
- Coordinated visual merchandising to align with brand standards and promotions.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
District Manager
Dollar General
05.2022 - 12.2025
- Oversaw multiple store locations, enhancing operational efficiency and achieving sales growth.
- Achieved recognition within top 5% and top 20% of the company for sales performance by consistently meeting sales goals.
- Top 10% of the company for Shrink improvement, with a 0.89 Basis point improvement.
- Excellent Cash Management. Making company goal per store for the year.
- People leader, well versed at onboarding and development.
- Received Learning Leader award for exceptional dedication to employee training and development initiatives.
- Strong Ability to build relationships, facilitate communication, and to lead teams.
- Strong capabilities in crisis management, strategic planning, and problem solving.
- Trained and mentored store managers on operational best practices, fostering leadership development.
Store Manager
Dollar General
08.2008 - 05.2022
- Led team to enhance productivity and efficiency within store operations.
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Managed day-to-day store operations to ensure smooth and profitable functioning.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Trained and guided new employees on store policies and procedures, facilitating their integration into the team.
- Managed inventory levels by ordering stock, tracking sales trends, and adjusting orders.
- Established clear goals for team performance
- Developed strategic plans to guide team objectives
- Formulated detailed action plans for project execution
- Managed budget allocations for team projects
- Addressed and resolved conflicts among team members
- Handled territory management to maximize sales opportunities
- Implemented company policies to ensure compliance
- Identified strategies for optimizing profitability
- Conducted information analysis to support decision-making
- Applied data analytics to evaluate performance trends
- Coordinated vendor management to ensure quality service
- Implemented productivity improvements to enhance team efficiency
- Created employee scheduling to ensure operational coverage
- Executed business development initiatives to drive growth
- Conducted compliance monitoring to adhere to regulations
- Generated sales reporting to track performance metrics
- Oversaw advertising management to promote products
- Provided performance oversight to ensure team effectiveness
- Demonstrated technology proficiency in software applications
- District growth management
- Utilized problem-solving abilities to address team challenges
- Exhibited excellent communication in team interactions
- Facilitated team collaboration to enhance project outcomes
- Practiced time management to meet project deadlines
- Executed multitasking to handle multiple responsibilities
Education
Bachelors - Organizational Leadership, Marketing, Theology
Bethel University
Makenzie, TN07-2026
Healthcare Management -
Stanley Community College
Albemarle, North CarolinaSkills
- Marketing management
- Budget administration
- Communication and interpersonal skills
- Problem-solving
- Staff development
- Operations management
- Team coaching
- Operations analysis
- Sales forecasting
- Customer service and relations
- Talent acquisition
- Performance metrics
- Strategic planning
- Dispute resolution
- Market analysis
- Regulatory compliance
- Profitability optimization
- Data analytics
- Vendor management
- Productivity improvements
- Workforce management
- Business development
- Sales analysis
- Promotional strategies
- Performance evaluation
- Technology tools
- Growth management
- Leadership development
- Customer service
- Operations oversight
Awards
- Top Performer
- Top 20% of Chain
- Top 5% Chain Shrink Improvements
Personal Information
Willing To Relocate: 1
Community Service
Meals on Wheels, Birmingham, Birmingham, AL, 05/23, 06/23
Timeline
District Manager
Rainbow Apparel
03.2026 - Current
District Manager
Dollar General
05.2022 - 12.2025
Store Manager
Dollar General
08.2008 - 05.2022
Bachelors - Organizational Leadership, Marketing, Theology
Bethel University
Healthcare Management -
Stanley Community College