Noman Moughal
District Manager
Laurel,Maryland
Summary
Senior Director and Retail Specialist with over two decades of expertise in driving market penetration and product transformation. Masterful in inventory control, marketing strategy, and team building, leading to substantial revenue growth across regions. Known for enhancing operational efficiency and customer satisfaction through strategic planning and fostering strong team dynamics.
Overview
22
22
years of professional experience
12
12
years of post-secondary education
Work History
DISTRICT MANAGER
Dick's Sporting Goods
Baltimore
02.2024 - Current
- Oversee operations across multiple locations, ensuring high performance and customer satisfaction
- Implemented strategic initiatives that boosted regional sales and operational efficiency
- Lead and mentor store managers, fostering a collaborative and high-performing team environment
- Analyze sales data to identify trends and develop action plans for continuous improvement
- Resolve complex issues promptly, enhancing overall store performance and customer experience.
STORE DIRECTOR / DISTRICT COMPLIANCE TRAINER
Whole Foods
Baltimore
01.2021 - 12.2023
- Implemented district initiatives, increasing credit card penetration to 35% and customer satisfaction to 89%
- Analyzed store metrics, improving schedule accuracy to 92% and signage accuracy to 98%, ensuring operational efficiency
- Managed inventory and vendor networks, boosting customer satisfaction from 75% to 94%, enhancing overall shopping experience.
STORE MANAGER
Walmart
Glenburnie
10.2019 - 11.2020
- Directed store operations, increasing sales from $50M to $65M in 2 years, driving significant revenue growth
- Managed $200M Walmart store, overseeing 450 employees to ensure operational and financial success
- Enhanced customer service by resolving issues promptly and implementing effective action plans
- Analyzed P&L statements to control expenses, achieving sales and profit targets.
DISTRICT MANAGER
Harris Teeter
Baltimore
10.2015 - 09.2019
- Led recruitment and training, achieving 100% complaint resolution proficiency, enhancing team performance
- Implemented district initiatives, increasing credit card penetration to 35% and customer satisfaction to 89%
- Analyzed store metrics, improving schedule accuracy to 92% and signage accuracy to 98%, ensuring operational efficiency
- Managed inventory and vendor networks, boosting customer satisfaction from 75% to 94%, enhancing overall shopping experience.
DISTRICT MANAGER
Dollar General
Baltimore
09.2010 - 10.2015
- Managed $240M district, managing 1200 employees across multiple departments, achieving 9%+ sales growth
- Implemented cost-effective measures, exceeding profit goals by up to 12% and reducing turnover by 33%
- Mentored and promoted seven department managers, enhancing leadership and retaining company knowledge
- Developed online shopping guidelines, increasing revenue and customer convenience, adopted company-wide.
DISTRICT MANAGER
7-Eleven
Baltimore
06.2006 - 08.2010
- Managed a team of district managers, overseeing operations in 10 retail stores
- Developed and implemented training programs to enhance staff knowledge and performance
- Led district operations, driving significant improvements in stock levels, customer satisfaction, and shrinkage reduction, while fostering a high-performing team culture
- Analyzed performance metrics and sales data to identify growth opportunities, implementing targeted strategies that boosted revenue and operational efficiency.
DISTRICT MANAGER
TJX Corporation
04.2002 - 03.2006
- Managed district budget, ensuring efficient resource use and compliance with company policies
- Implemented initiatives, boosting sales growth by 9%+ for 2 years and enhancing customer satisfaction to 95%
- Collaborated with teams to ensure smooth program transitions and effective communication
- Guided store managers in resolving personnel issues, customer complaints, and operational concerns
- Reduced team member turnover from 12% to 3%, promoting several employees to salary roles.
Education
EXECUTIVE MASTER OF BUSINESS ADMINISTRATION - undefined
Strayer University-Virginia
USA 02.2020 - 05.2024
BACHELOR OF HUMAN RESOURCES - undefined
Strayer University-Virginia
Vermont 06.2010 - 05.2015
SIX SIGMA BLACK BELT PROFESSIONAL (SSBBP) - undefined
Strayer University
06.2022 - 05.2025
LEAN SIX SIGMA MASTER BLACK BELT CERTIFIED (LSSMMB) - undefined
Strayer University
STRATEGIC ORGANIZATIONAL LEADERSHIP CERTIFIED (SOLC) - undefined
Strayer University
CHANGE MANAGEMENT SPECIALIST (CMS) - undefined
Strayer University
Skills
Business Development
Customer Sales Strategies
Smarter Pricing
Performance Management
Building Key Client Relationships
Retail
Employee Training
Executive Leadership
Team Building
Time Management
Inventory Control
Service Excellence
Resilience
Organization
Marketing Analysis
Sales
Customer Satisfaction
Process Improvement
Strategic Planning
Visual Merchandising
Business Strategy
Marketing Strategy
Adding Value
Commercial Awareness
Change Management
Risk Management
Communication
Store Management
Hiring
Project Management
Profit
Fiscal Accountability
Financial Analysis
Audit
Assurance
Forecasting
Budgeting
Forensic Accounting
Payroll
Finance
P&L
Accounting
Financial Reporting
Loss Prevention
Government Contracting
Market Research
Digital Marketing
Customer Engagement
Cross-Functional Collaboration
Brand Development
Strategic Negotiation
Additional Information
Innovative, commercially focused Senior Director and Retail Specialist with more than 23 years of experience in market penetration and product transformation/stabilization. Creates cohesive, cost-effective solutions to systemic territory-specific issues. Driving double-digit sales growth and brand visibility in established and emerging markets. Retail Operations Executive with a record of exceeding profitability goals. Turning around underperforming units and driving increased revenues and market share. High-energy leader experienced in leading multi-unit regions with up to seventeen locations. Excel in brand positioning, revenue growth, monetary management, and driving operational excellence. Champion a strong focus on customer satisfaction and loyalty. Strategically focused executive who elicits top performance through staff mentoring, recognition, and training. Exceptional culture awareness, with deep insights into retail, luxury, automotive, and FMCG environments worldwide. Enjoy driving new business opportunities.
Coreprofessionalstrengths
- Business Development
- Customer Sales Strategies
- Smarter Pricing
- Performance Management
- Building Key Client Relationships
- Retail
- Employee Training
- Executive Leadership
- Team Building
- Time Management
- Inventory Control
Timeline
DISTRICT MANAGER
Dick's Sporting Goods
02.2024 - Current
SIX SIGMA BLACK BELT PROFESSIONAL (SSBBP) - undefined
Strayer University
06.2022 - 05.2025
STORE DIRECTOR / DISTRICT COMPLIANCE TRAINER
Whole Foods
01.2021 - 12.2023
EXECUTIVE MASTER OF BUSINESS ADMINISTRATION - undefined
Strayer University-Virginia
02.2020 - 05.2024
STORE MANAGER
Walmart
10.2019 - 11.2020
DISTRICT MANAGER
Harris Teeter
10.2015 - 09.2019
DISTRICT MANAGER
Dollar General
09.2010 - 10.2015
BACHELOR OF HUMAN RESOURCES - undefined
Strayer University-Virginia
06.2010 - 05.2015
DISTRICT MANAGER
7-Eleven
06.2006 - 08.2010
DISTRICT MANAGER
TJX Corporation
04.2002 - 03.2006
LEAN SIX SIGMA MASTER BLACK BELT CERTIFIED (LSSMMB) - undefined
Strayer University
STRATEGIC ORGANIZATIONAL LEADERSHIP CERTIFIED (SOLC) - undefined
Strayer University
CHANGE MANAGEMENT SPECIALIST (CMS) - undefined
Strayer University