Lorynne Jacobsen
Bakersfield,CA
Summary
Results-driven Permitting Supervisor with expertise in training, staff management, online permit services, CRM software, and project coordination. Proven track record of improving efficiency and communication within teams to achieve project goals. I am professional, reliable, and a fast learner with great attention to detail who is looking for new, fulfilling work experiences and to further my knowledge and career.
Overview
11
11
years of professional experience
Work History
Permitting Supervisor
Bright Planet Solar
Bakersfield, CA
07.2022 - Current
- Directed day-to-day activities of 16 team members to facilitate timely and efficient project execution.
- Utilized Insightly CRM to track project milestones, ensure account oversight, and assign tasks to team members as necessary.
- Facilitated effective communication among team members by conducting regular weekly meetings and providing clear instructions on tasks and responsibilities
- Coordinated with various internal departments to ensure necessary resources are available for successful completion of projects
- Trained new team members on company-specific processes/procedures related to project management
- Maintained strong relationships with clients/customers through regular communication regarding their needs/expectations
- Managed multiple concurrent projects while prioritizing tasks based on urgency/importance
- Designed and implemented a report to streamline project status monitoring for improved efficiency company-wide.
Permitting Coordinator
Bright Planet Solar
Bakersfield, CA
08.2021 - 07.2022
- Reviewed project plans for accuracy, identifying potential issues before submission.
- Assisted in preparing permit applications, ensuring accuracy and completeness of required documents.
- Developed and maintained a comprehensive database of permits, facilitating easy access to information for the team.
- Increased efficiency by developing templates for commonly used forms and documents related to permitting activities.
- Performed routine data entry or document management.
- Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
- Trained new Permitting Coordinators on company processes, ensuring consistent performance across the team.
- Managed multiple projects simultaneously, maintaining focus on accuracy and efficient timelines.
- Cultivated and sustained strong relationships across multiple city and county jurisdictions in California.
Server
PF Changs Restaurant
Bakersfield, CA
06.2015 - 04.2018
- Delivered exceptional customer service, ensuring a memorable dining experience for guests.
- Collaborated with kitchen staff to coordinate timely and accurate food delivery.
- Trained new team members on restaurant policies and service procedures.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Managed incoming phone calls to provide customers with information regarding menu items, store hours, and promotions.
- Ensured up-to-date understanding of all menu offerings and promotional activities to enhance customer experience.
- Streamlined order processing by utilizing point-of-sale systems effectively.
Education
GED -
Taft College
Taft, CASkills
- Training and mentoring
- Problem-solving
- Staff management
- Proficient in Insightly CRM
- Project Management
- Microsoft Excel
- Microsoft Word
Timeline
Permitting Supervisor
Bright Planet Solar
07.2022 - Current
Permitting Coordinator
Bright Planet Solar
08.2021 - 07.2022
Server
PF Changs Restaurant
06.2015 - 04.2018
GED -
Taft College