Lou Violette
Summary
Handle all types of customer service requirements in environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs 60+ customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Worker, & Customer Service
Sandy's Take & Bake Pizza
08.2022 - 09.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
Education
High School Diploma -
Santa Rosa Junior College
Santa Rosa, CA05.2027
Skills
- Cash Register Operations
- Patient Care
- Attention to Detail
- Attentive Service
- Covid-19 Safety Protocols
- Productivity and Efficiency
- Working Quickly
- Guest Satisfaction
- Organize Supplies
- Multitasking
- Ingredient Preparation
- Schedule Management
Certification
- Food Handling Certificate
- CPR Certified
Languages
French
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Food Service Worker, & Customer Service
Sandy's Take & Bake Pizza
08.2022 - 09.2023
High School Diploma -
Santa Rosa Junior College
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