Dedicated administrative professional with 12 years of extensive experience in customer service and patient scheduling. Skilled in data entry and office organization, contributing to improved productivity and effective communication within healthcare settings.
Overview
16
16
years of professional experience
Work History
Department Secretary
Sharp Cancer Genetics
San Diego, California
05.2024 - Current
Answer phones, and manage the leads and supervisor calendar.
Scheduling patients in the Epic database.
Provide administrative support to Genetics Counselors.
Manages and operates equipment, including maintaining supplies, troubleshooting, and calling for maintenance.
Managed computer database and physical department records.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Clerical Assistant
Sharp Community Medical Group
San Diego, California
03.2011 - 03.2024
Fax correspondences to physicians' offices, internal and external.
Process Emergency Department letters for the physicians and patients, including mailing letters to patients.
Prepares and processes outgoing mail, including mail merging, bulk mailing, and certified mailing.
Provide secretarial support to health services administration with projects, scheduling meetings, and distributing and sorting all incoming mail to appropriate internal departments.
Department Secretary at Kaiser Permanenete Pediatrics/Message Management DepartmentDepartment Secretary at Kaiser Permanenete Pediatrics/Message Management Department