Louella Timas
Las Vegas ,NV
Summary
Reared in customer service. I am a native of Hawaii. When greeted "ALOHA" it is an invite to a pleasing. experience. Problematic: Preparation, Preventive Maintanance, Presentation is my solution. Loyal, observant, pleasant. An asset., a. Smiling employee.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head Housekeeper
Feather Dusters Cleaning
Honolulu
11.2015 - Current
- Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Created a welcoming atmosphere with attention to detail in room preparation and presentation.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
- Enhanced team morale by fostering a supportive work environment that encouraged open communication among staff members.
Lead Retail Sales Associate
Goodwill Industries Store & Donation Center
Las Vegas, NV
01.2017 - 04.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Maintain a work area pleasing to the eye stirring interest and potential purhases.
Peer Coach
Mental Health Kokua
Honolulu, HI
09.2008 - 01.2013
Empowering physically and mentally, by knowledgeable compassion. Encouraging thought to be important. Sincere caring and show, understanding of a client's predictament and to instill smiles.
Support and accommodate appropriately
Education
Some College - Substance Abuse Certification
Walter Radford High/ Marshall Island
Hawaii / Kwajalein Skills
- Maintenance Scheduling
- INSPECT equipment and readiness
- Quality improvements
- Performance Improvements
- Health and safety compliance
- Work Inspection
- Employee evaluations
- Motivate and encourage team work
Certification
Tam, Health Card, Cpr, Sign Language, Certified Substance Abuse Counselor.
Culinary
Worked at a mess hall facility, Ft Hood, TX. Lead line cook, supervisng 20+ coworkers. Three times a day approximately 1000 soldiers at each meal. Whole meal process done manually, measurement accuracy and the passion to satisfy leaves a soldier satisfied guarantee. All sections work area, pantries, refrigerators, freezer, immaculately maintain, detail organizations to placement, first in first out religiously. Safety standards.
Additional Information
Employment helps to sustain in life. Therefore I show up and back up or assist in any way possible to keep me able to sustain. Homelessness taught me appreciation and value.
Timeline
Lead Retail Sales Associate
Goodwill Industries Store & Donation Center
01.2017 - 04.2021
Head Housekeeper
Feather Dusters Cleaning
11.2015 - Current
Peer Coach
Mental Health Kokua
09.2008 - 01.2013
Some College - Substance Abuse Certification
Walter Radford High/ Marshall Island