Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Louie Esparza

Phoenix,Az

Summary

Experienced and detail-oriented professional with 6 years of proven success in supervisory roles, specializing in quality control (QC) processes and team leadership. Strong background in maintaining compliance with industry standards, implementing process improvements, and training team members to meet performance goals. Proficient in Microsoft Word and Excel, including spreadsheet creation, data analysis, and reporting. Committed to delivering high-quality results and fostering a productive, safety-conscious work environment.

Overview

13
13
years of professional experience

Work History

Operations Manager

Stitch Fix Warehouse
04.2020 - 05.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at up-skilling the workforce to meet dynamic industry demands.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Warehouse Associate

Stitch Fix
09.2017 - 03.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently lifted materials weighing as much as 50 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Warehouse Worker

Quicktrip distribution center
01.2014 - 01.2017
  • Pulled orders
  • Working with a team to finish orders
  • Making sure counts are correct
  • Consistently lifted materials weighing as much as 50 pounds.

Delivery Driver

PCT Distribution
01.2012 - 01.2014
  • Passed out orders to be filled
  • Efficiently communicated with other supervisors to make sure everything was on track.
  • Utilize maps and GPS to deliver product on time and in good condition.
  • Pulled orders
  • Unloading/Loading trucks
  • Lift up to 75 pounds

Education

GED -

Sierra Vista Adult School
Whittier, CA
01.2010

Skills

  • Meticulous attention to detail
  • Strong organizational skills
  • Skilled in using Microsoft Word, Excel, and Outlook effectively
  • Adaptable to rapid work environments

Timeline

Operations Manager

Stitch Fix Warehouse
04.2020 - 05.2025

Warehouse Associate

Stitch Fix
09.2017 - 03.2020

Warehouse Worker

Quicktrip distribution center
01.2014 - 01.2017

Delivery Driver

PCT Distribution
01.2012 - 01.2014

GED -

Sierra Vista Adult School

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Louie Esparza