Louis Bartomeo
Bay Shore,NY
Summary
Experienced with customer interaction, beverage preparation, and maintaining welcoming atmosphere. Utilizes comprehensive beer knowledge to enhance customer satisfaction and promote sales. Track record of effective teamwork, ensuring smooth service flow and high customer retention.
Overview
15
15
years of professional experience
Work History
Auto Claims Adjuster
Progressive
01.2024 - Current
- Evaluated auto insurance claims to determine validity and coverage compliance.
- Collaborated with clients to gather necessary documentation for claim processing.
- Conducted investigations into claims through interviews.
- Utilized claims management software to streamline processing and improve accuracy.
Beertender
Lost Farmer Brewing Co.
09.2022 - 01.2025
- Delivered exceptional customer service by engaging patrons and providing detailed product knowledge on craft beers.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Crafted and served a diverse range of cocktails and beverages efficiently.
Mortgage Loan Officer
Homelend Mortgage
02.2022 - 01.2024
- Evaluated client financial profiles to determine loan eligibility and recommend appropriate mortgage products.
- Managed entire loan process from application to closing, ensuring compliance with regulatory requirements.
- Collaborated with real estate agents and clients to facilitate smooth transactions and resolve issues promptly.
Server
Applebee's Neighborhood Bar & Grill
02.2011 - 02.2015
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new servers on menu items, service standards, and operational procedures.
- Managed multiple tables efficiently during peak hours while maintaining quality service.
Skills
- Customer service
- Product knowledge
- Quality assurance
- Product presentation
- Strong multitasking
- Team player attitude
- Customer service expertise
Timeline
Auto Claims Adjuster
Progressive
01.2024 - Current
Beertender
Lost Farmer Brewing Co.
09.2022 - 01.2025
Mortgage Loan Officer
Homelend Mortgage
02.2022 - 01.2024
Server
Applebee's Neighborhood Bar & Grill
02.2011 - 02.2015