Louis Burke
Southington,CT
Summary
Dynamic professional with a proven track record of earning school spirit awards at multiple educational levels. Expertise in effective communication and relationship management fosters collaboration and community engagement. Committed to driving impactful initiatives that enhance campus life and support student success.
Overview
20
20
years of professional experience
Work History
Crisis Counselor
Volunteers Of America Western Washington
Everett, Washington
10.2024 - 12.2024
- Delivered crisis intervention services to individuals in emergency situations.
- Conducted assessments to evaluate client needs and formulate action plans.
- Collaborated with local organizations to ensure resource availability for clients.
- Provided emotional support and guidance for various life issues.
Talent Acquisition Specialist
Alorica
Irvine, California
02.2021 - 01.2024
- Collaborated with hiring managers to define staffing needs and requirements.
- Conducted interviews to evaluate candidate skills and cultural fit.
- Partnered with training teams to facilitate on-boarding of new hires.
Outbound Shipping Specialist
Amazon.Inc
Windsor, CT
11.2017 - 02.2021
- Coordinated shipping schedules to guarantee timely package deliveries.
- Collaborated with cross-functional teams, optimizing shipping operations.
- Trained new members on protocols and safety standards.
Server
Friendlys Ice Cream
East Longmeadow, MA
06.2010 - 01.2017
- Delivered exceptional customer service in fast-paced ice cream parlor environment.
- Processed orders accurately using point-of-sale system to enhance efficiency.
- Resolved customer complaints promptly, fostering satisfaction and loyalty.
School Mascot
American International College
Springfield, MA
01.2010 - 05.2010
- Collaborated with diverse colleagues to achieve goals and resolve product-related issues.
- Executed daily responsibilities with accuracy and efficiency.
- Facilitated a collaborative work environment by supporting and guiding colleagues.
- Earned recognition from management for delivering exceptional customer service.
- Managed time effectively to ensure timely completion of tasks and adherence to deadlines.
Resident Life Advisor Student Leader
American International College
Springfield, MA
01.2009 - 05.2010
- Facilitated community building by resolving roommate conflicts and connecting students to resources.
- Planned educational events to enhance student engagement and learning opportunities.
- Reported policy violations to ensure compliance and maintain a safe living environment.
- Assisted with building movie-ins and move-outs, streamlining transitions for residents.
- Provided emotional support for residents facing mental health challenges.
- Created a secure environment that fosters independence among all residents.
- Supported campus clubs and organizations in promoting student involvement.
- Coordinated programs that enhance student development and school spirit within the university community.
College Booster
American International College
Springfield , MA
01.2005 - 05.2010
- Completed day-to-day duties accurately and efficiently.
- Developed fundraising campaigns to engage community support and increase donor participation.
- Cultivated relationships with donors to ensure ongoing contributions and support initiatives.
- Coordinated events to promote mission and gather donations from various stakeholders.
- Created promotional materials that effectively communicated organizational goals and impact.
- Conducted outreach efforts to identify potential sponsors and partnerships for events.
- Recruited volunteers to assist with various aspects of fundraising activities.
- Researched potential sponsors, donors, and grant opportunities.
- Cultivated relationships with new prospects through networking events, cold-calling, and emails.
Education
Bachelor of Science - Psychology
American International College
Springfield, MA05-2010
Skills
- Crisis intervention and emotional support
- Client assessment and safety planning
- Relationship management
- Event planning
- Effective communication
- Community engagement
- Customer relationship management
- Team collaboration
- Active listening
- Communication skills
- Resident activity implementation
- Team building
Accomplishments
- School Spirit Award Enrico Fermi High School
- School Spirit American International College
Timeline
Crisis Counselor
Volunteers Of America Western Washington
10.2024 - 12.2024
Talent Acquisition Specialist
Alorica
02.2021 - 01.2024
Outbound Shipping Specialist
Amazon.Inc
11.2017 - 02.2021
Server
Friendlys Ice Cream
06.2010 - 01.2017
School Mascot
American International College
01.2010 - 05.2010
Resident Life Advisor Student Leader
American International College
01.2009 - 05.2010
College Booster
American International College
01.2005 - 05.2010
Bachelor of Science - Psychology
American International College